Topic: Management, Individual, and Organizational Behavior

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BMF – Nov 2020 – L1 – SB – Q3 – Management Functions, Organizational Behavior

Explanation of supervision and detailed classification of Mintzberg's managerial roles.

(a) Describe the term “supervision”. (2 Marks)
(b) Henry Mintzberg suggested that managers perform three main roles, which can be further analysed into TEN different roles. Classify and explain these management roles. (18 Marks)

(Total 20 Marks)

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BMF – Nov 2020 – L1 – SB – Q2 – Management, Individual, and Organisational Behaviour

Explanation of reinforcement theory and self-efficacy, and their applications in the business environment.

(a) Describe reinforcement theory and state the main assumption that guides reinforcement theory.
(b) Explain the ways by which reinforcement theory can be employed in the business environment.
(c) What is self-efficacy? State and explain the ways by which levels of self-efficacy impact human functions.

(Total 20 Marks)

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BMF – Nov 2020 – L1 – SA – Q6 – Management, Individual, and Organisational Behaviour

Identify the statement that is NOT true of groups with democratic leaders according to Lippitt and White’s leadership style.

In Lippitt and White’s leadership style, which of the following is NOT true of groups with democratic leaders?
A. Members are rebellious and display aggressive behaviour
B. Relationship between the group members and leader is friendly
C. The group members are capable of working independently when the leader is not around
D. The group morale is high
E. Reasonable amount of originality in the work done by the group members

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BMF – MAY 2016 – L1 – SA – Q20 – Management, Individual, and Organisational Behaviour

Multiple choice question on the relationship between job satisfaction and employee behaviors like absenteeism and labor turnover.

Job satisfaction ……………………. relates to absenteeism and labour turnover

A. Positively
B. Negatively
C. Directly
D. Elastically
E. Indirectly

 

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BMF – MAY 2016 – L1 – SA – Q18 – Management, Individual, and Organisational Behaviour

Multiple choice question on the management model that emphasizes leadership motivation over monetary incentives.

‘Leadership motivates the people to work and not the power of money’. This concept is related to the

A. Autocratic model
B. Custodial model
C. Supportive model
D. Collegial model
E. Collective bargaining

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BMF – Nov 2014 – L1 – SA – Q4 – Management, Individual, and Organizational Behavior

Identifies the disadvantage of decentralisation in management.

The following are the advantages of decentralisation EXCEPT that it:

A. Promotes development of general managers
B. Aids adaptation to fast-changing environment
C. Enhances a uniform policy
D. Relieves top management of some burden of decision-making
E. Gives managers more freedom and independence in decision-making

 

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BMF – May 2015 – L1 – SB – Q5b – Management, Individual, and Organisational Behaviour

Discuss hygiene factors and motivators in Herzberg’s two-factor theory.

Write briefly on the following:
i. Hygiene factors
ii. Motivators

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BMF – May 2015 – L1 – SB – Q5a – Management, Individual, and Organisational Behaviour

List and explain the five levels of human needs as per Maslow’s hierarchy.

List and explain the FIVE general types of human needs in ascending order.

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BMF – MAY 2015 – L1 – SA – Q19 – Management, Individual, and Organisational Behaviour

Identifying the leadership style based on authority and control over rewards.

A leadership style in which the leader has the authority to withhold or give reward and punishment is referred to as ………………. style.

A. Democratic leadership
B. Participative leadership
C. Contingency leadership
D. Autocratic leadership
E. Laissez faire leadership

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BMF – MAY 2015 – L1 – SA – Q14 – Management, Individual, and Organisational Behaviour

Understanding how meeting employee social and psychological needs aligns with organizational goals.

Meeting the social and psychological needs of employees in the fulfilment of organisational goals can be referred to as:

A. Motivating
B. Controlling
C. Organising
D. Planning
E. Coordinating

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BMF – Mar July 2020 – L1 – SA – Q15 – Management, Individual, and Organisational Behaviour

Best approach for a company to manage conflicting interests among stakeholders.

Different stakeholders have different interests in a company, and these might be irreconcilable and in conflict with each other. What should a company do when stakeholders have conflicting interests?
A. Apply confrontational procedures
B. Ignore the interests of all the stakeholder groups
C. Fully satisfy the interests of each stakeholder group
D. Act in the interests of the most powerful stakeholder group
E. Act in the interests of the least powerful stakeholder group

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FR – Nov 2019 – L2 – Q4 – Financial Statement Analysis

Assessment of impairment loss for a cash-generating unit including intangible assets and goodwill.

Hukpor Ltd (Hukpor) manufactures a variety of consumer products. The company’s founders have managed the company for thirty years and are now interested in selling the company and retiring. Seekers Ltd is looking into the acquisition of Hukpor and has requested the company’s latest financial statements and selected financial ratios in order to evaluate Hukpor’s financial stability and operating efficiency. The summary of information provided by Hukpor is presented below:

Statements of Financial Position as at 31 December


Selected Financial Ratios of Hukpor Ltd for 2017
Current ratio 1.61:1
Acid-test ratio 0.64:1
Inventory turnover 3.17 times
Times interest earned 8.55 times
Debt-to-equity ratio 86%
Required:
a) Calculate ratios for the years 2018 for Hukpor in comparison with ratios for 2017. (5 marks)
b) For each of the ratios computed for 2018, analyse Hukpor’s performance for 2018 based
on the results of the ratio computed, in comparison with the results for 2017. (10 marks) c) Explain FIVE (5) limitations of accounting ratios. (5 marks)
(Total: 20 marks)

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BMF – May 2024 – L1 – SB – Q5b – Management, Individual, and Organizational Behavior

Explanation of the implications of expectancy theory for management.

b. Explain briefly THREE implications of expectancy theory for management. (6 Marks)

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BMF – May 2024 – L1 – SB – Q5a – Management, Individual, and Organizational Behavior

Causes and characteristics of conflict in an organization and implications of expectancy theory for management.

a. Conflict usually has a negative impact on the effectiveness of an organization.
i. Explain SIX causes of conflict in an organization. (6 Marks)
ii. Explain FOUR characteristics of conflict. (4 Marks)

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BMF – May 2024 – L1 – SB – Q1 – Management, Individual, and Organizational Behavio

Explanation of self-efficacy and management concepts such as MBO, intrinsic rewards, and queuing theory.

a. Define the term “Self-efficacy”. (2 Marks)

b. Briefly explain FOUR ways in which self-efficacy impacts human functions. (8 Marks)

c. Briefly explain the following concepts:
i. Management by objectives (MBO);
ii. Intrinsic rewards;
iii. Unity of direction;
iv. Communication style;
v. Queuing theory. (10 Marks)

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BM – May 2024 – L1 – SA – Q16 – Management, Individual, and Organizational Behaviour

Identifying an incorrect strategy for IT risk tolerance.

Strategies of IT risk tolerance does NOT include which of the following?
A. Mitigation
B. Transference
C. Eradication
D. Elimination
E. Avoidance

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BMF – May 2024 – L1 – SA – Q9 – Management, Individual, and Organizational Behavior

Determining what a person with a high need for achievement (N-ach) seeks according to McClelland's motivation theory.

According to McClelland motivation theory, a N-ach person seeks:
A. Authority
B. Achievement
C. Power
D. Affiliation
E. Effort

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