Subject: BUSINESS MANAGEMENT & INFORMATION SYSTEMS

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BMIS-Nov-2024-L1-Q5c-Benefits of Internet and E-commerce for Suppliers and Customers

Explains the benefits of internet and e-commerce for suppliers and customers.

Question

The internet and e-commerce have become important channels for marketing and selling products, and the internet can also be a distribution channel for products.
Required:
State FOUR potential benefits of the internet and e-commerce for each of the following:
i) Suppliers
ii) Customers

Answer

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Tags: Customers, Distribution, E-commerce, Internet, Marketing, Suppliers
Level: Level 1

Topic: Internet and E-commerce
Series: Nov 2024

BMIS-Nov-2024-L1-Q5b- Example of a Non-Traditional Product Life Cycle

Identifies and explains a product or service whose life cycle doesn't follow the traditional stages.

Question

Identify and explain an example of a product or service whose life cycle has not conformed to the traditional pattern of introduction, growth, maturity, and decline.

Answer

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Tags: Business Strategy, Market Phases, Product Development, Product Life Cycle
Level: Level 1

Topic: Business Strategy, Product Life Cycle
Series: Nov 2024

BMIS-Nov-2024-L1-Q5a- Product Life Cycle Stages

Match products to their corresponding stages in the product life cycle: introduction, growth, maturity, and decline.

Question

A typical product life cycle has four main phases: introduction, growth, maturity, and decline.
Required:
Twelve products are listed below. Match these products to the stage they have probably reached in their life cycle, by filling in the following table.

Online music downloads
SMS messaging
(Hand-written) postcards
Personal identity cards using ‘iris-based’ technology
Folding screen mobile phones
Credit cards
Personal computers
Fifth generation (5G) mobile telephones
Cheque books
Typewriters
Smart cards (in banking)
E-conferencing

Answer

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Tags: Decline, Growth, Market Phases, Maturity, Product Life Cycle
Level: Level 1

Topic: Product Life Cycle
Series: Nov 2024

BMIS-Nov-2024-L1-Q4b-Performance Appraisal and Employee Competence

Describes the components of performance appraisal and suggests ways to assess employee competence.

Question

A performance appraisal is a periodic and systematic process whereby the job performance of an employee is documented and evaluated. The performance appraisal process allows employees to understand specific competencies they excel at and where they might need improvement.
Required:
i) Describe THREE components of performance appraisal.
ii) Suggest how the competence of an employee might be assessed

Answer

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Tags: Competence Assessment, Employee Evaluation, HR Functions, Performance Appraisal
Level: Level 1

Series: Nov 2024

BMIS-Nov-2024-L1-Q4a-Advantages of Appointing a Single Distributor in Ghana

Discusses the advantages of appointing a single distributor for business operations in Ghana.

Question

Beta Equipment is a Taiwanese manufacturer of various types of printers and has recently decided to export its products to Ghana. Beta Equipment is considering appointing a single distributor in Ghana who would represent the exporter and would be responsible for the entire marketing operations in this country.
Required:
Explain FIVE advantages that Beta Equipment would achieve through the appointment of a single distributor for import and distribution of its products in Ghana.

Answer

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Tags: Business Strategy, Distribution, International Expansion, Logistics, Marketing
Level: Level 1

Topic: Operations strategy
Series: Nov 2024

BMIS-Nov-2024-L1-Q3c-Explanation of a “51% Attack” in Blockchain

Defines a "51% attack" in blockchain and explains its implications.

Question

Blockchain consists of multiple ‘blocks’ of digital information which are held in a public database known as a ‘chain’. Blockchain technology offers a number of advantages. However, it is susceptible to a form of cyber-attack known as 51% attack.
Required:
Explain what is meant by “51% attack”.

Answer

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Tags: 51% Attack, Blockchain, Cyber Attack, Security, Technology
Level: Level 1

Topic: Cybersecurity
Series: Nov 2024

BMIS-Nov-2024-L1-Q3b-Hofstede’s Dimensions of Organisational Culture

Explains Hofstede's cultural dimensions and what a 51% blockchain attack entails.

Question

Culture is a set of dominant beliefs, attitudes, values, and norms that is shared by a number of people. It is the collective programming of the mind that distinguishes the members of one group from members of another group. Likewise, the culture of a business organisation in one country will differ from the culture of organisations in a different country. Multinational companies face the challenge of trying to create a common original culture for an organisation that operates across national boundaries.
Hofstede developed a cultural dimension theory used to understand differences in culture across countries and the ways that business is done across different cultures.
Required:
According to Hofstede, explain FOUR dimensions to differences in organisational culture arising from differences in national culture.

Answer

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Tags: 51% Attack, Blockchain, Cybersecurity, Hofstede's Dimensions, Organisational Culture
Level: Level 1

Topic: Culture in business
Series: Nov 2024

BMIS-Nov-2024-L1-Q3a- Arguments Against Maximizing Shareholder Wealth Through Rational Strategic Planning

This question discusses arguments against the notion that a company should focus solely on maximizing shareholder wealth through rational strategic planning.

Question

A company should make rational strategic plans with the aim of maximising the wealth of its equity shareholders.”

Explain the arguments against the above statement.

Answer

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Tags: Business Strategy, Rational Planning, Shareholder Wealth, Short-term, Strategic Planning
Level: Level 1

Topic: Employment law
Series: Nov 2024

BMIS-Nov-2024-L1-Q2b- Economic Factors Influencing Business Opportunities and Threats

Economic factors that shape business opportunities or threats based on the PEST model.

Question

Explain THREE economic factors which determine the nature of opportunities or threats that organisations may face.

Answer

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Tags: Business Strategies, Economic Factors, Macro-Environment, Opportunities, PEST, Threats
Level: Level 1

Topic: Agency Law
Series: Nov 2024

BMIS-NOV2024-LV1-Q2a-Monopoly Control and Government Action

disadvantages of monopolies and government actions against them.

Question

a) A monopoly is a market structure in which a single seller or producer assumes a dominant position in an industry or a sector. In most jurisdictions, legislations are in place to restrict monopolies and ensure that one business cannot control the market.

Required:
i) Explain THREE reasons monopoly control over a market might be undesirable.
ii) Suggest THREE ways in which the government might act against monopolies.

Answer

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Tags: Government intervention, Monopoly, PEST Analysis
Level: Level 1

Topic: Monopoly Control and Government Action
Series: Nov 2024

BMIS – Nov 2018 – L1 – Q5 – HR – Recruitment

Define job analysis and comment on the type of information needed to prepare it.

Question

The Finance Manager of GoodBook Ltd has discussed with the Human Resource Manager about the need to hire an additional staff or person to the Finance Department. The Human Resource Manager has asked the Finance Manager to prepare a Job Analysis that details the nature of work needed to be done in order to recruit effectively.

Required:

a) Define what is meant by Job Analysis (5 marks)

b) Comment on the type of information needed to prepare a Job Analysis. (15 marks)

Answer

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Tags: HR, Job Analysis, Job Description, Recruitment
Level: Level 1

Topic: HR - Recruitment
Series: NOV 2018

BMIS – Nov 2018 – L1 – Q4 – Business and organisational structure

Define functional, divisional, and matrix structures and identify three characteristics of each.

Question

Organisations develop structures to help them to coordinate their activities, provide lines of communication, and help the organisation to operate efficiently. The type of structure chosen will depend on a range of factors including size, age, complexity, scope of activity, and industry structure. Each structure has its own characteristics and benefits which have implications for the way the organisation operates.

Required:
Define the following and identify THREE (3) characteristics of each of them:

a) Functional organisational structure. (6 marks)
b) Divisional organisational structure. (8 marks)
c) Matrix organisational structure. (6 marks)

Answer

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Tags: Divisional Structure, Functional Structure, Matrix Structure, Organisational Structure
Level: Level 1

Topic: Business and Organisational Structure
Series: NOV 2018

BMIS – Nov 2018 – L1 – Q3 – The business organisation and its stakeholders

Explain how the public sector complements the private sector and the bureaucratic characteristics of the public sector.

Question

The Private Sector has been described as an engine of growth and the Public Sector as the lubricant that keeps the engine running. However, the Public Sector has gained notoriety for being a financial drain on the nation’s resources.

Required:
a) Explain FOUR (4) ways in which the Public Sector complements the efforts of the Private Sector. (10 marks)

b) Explain FOUR (4) characteristics of the Public Sector that make them bureaucratic. (10 marks)

Answer

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Tags: Bureaucracy, Economic growth, Government Role, Private Sector, Public Sector
Level: Level 1

Topic: The Business Organisation and its Stakeholders
Series: NOV 2018

BMIS – Nov 2018 – L1 – Q2b – Organisation culture in business

Explain how organisational culture can positively and negatively influence its performance.

Question

The Management of InvestAfrica, which operates in the investment and risk management industry, has built a strong organisational culture that is now becoming a barrier to realising the company’s future aspirations, particularly since future developments may involve a merger with another company. Management of the company has determined that in order to ‘take the company to the next stage of its growth’ there will need to be significant changes in its internal operations and in the way staff work.

Required:
Explain how the organisational culture might positively and negatively influence its performance. (10 marks)

Answer

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Tags: Corporate Culture, Organisational Change, Organisational Culture, Performance
Level: Level 1

Topic: Organisation culture in business
Series: NOV 2018

BMIS – Nov 2018 – L1 – Q2a – Organisation culture in business

Explain the overt and covert aspects of organisational culture.

Question

Some aspects of organisational culture are visible on the surface, like the tip of an iceberg, while others are implicit and submerged within the organization.

Required:
i) Explain what is meant by an overt aspect of organisational culture. (5 marks)
ii) Explain what is meant by a covert aspect of organisational culture. (5 marks)

Answer

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Tags: Business Culture, Covert Aspects, Organisational Culture, Overt Aspects
Level: Level 1

Topic: Organisation culture in business
Series: NOV 2018

BMIS – Nov 2018 – L1 – Q1 – Introduction to information technology and information systems

Discuss the roles, features, testing, and benefits of a new enterprise-wide information system for Financial Service Overseas (FSO).

Question

Financial Service Overseas (FSO) is a regulator of all companies providing financial services. It currently uses ‘stand-alone’ or unrelated software applications to manage its business processes. The business processes include procurement, inventory control, accounts, clients, and monitoring. It is now considering whether an enterprise-wide system is a suitable replacement for all the unrelated software applications.

Required:

a) Identify FOUR (4) roles the new information system may play in FSO. (4 marks)

b) Explain TWO (2) features of an ‘enterprise-wide’ system. (4 marks)

c) Describe the types of test that should be conducted before the new information system goes ‘live’. (4 marks)

d) Describe THREE (3) benefits an information system built around a database should bring to an organization. (8 marks)

Answer

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Tags: Database, Enterprise-wide System, Information Systems, IT Benefits, Testing
Level: Level 1

Topic: Introduction to information technology and information systems
Series: NOV 2018

BMIS – March 2024 – L1 – Q5b – Competitive forces and markets

Explain the components of Porter's Five Force Model used to analyze competitive environment and its impact on a company's profitability and strategy.

Question

The Porter’s Five Force Model is regarded as a tool for driving industry competition. The model is used to analyse the competitive environment in terms of five key forces that impact a company’s profitability and influence its strategy.

Required: Explain the components of the Model. (10 marks)

Answer

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Tags: Competitive analysis, Industry competition, Market dynamics, Porter’s Five Forces, Strategic Management
Level: Level 1

Topic: Competitive forces and markets
Series: MAR 2024

BMIS – March 2024 – L1 – Q5a – Introduction to information technology and information systems

Explain five measures to ensure the reliability of a new information system being developed by Marine Trust Company for improved performance.

Question

The management of Marine Trust Company is developing a new information system to facilitate excellent performance and effective customer service.

Required: Explain FIVE (5) measures to ensure the reliability of the new system. (10 marks)

Answer

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Tags: Data security, Information Systems, IT infrastructure, Network management, System reliability
Level: Level 1

Topic: Introduction to information technology and information systems
Series: MAR 2024

BMIS – March 2024 – L1 – Q4b – Operations strategy

Explain Total Quality Management (TQM) and outline four conditions for its successful implementation in organizations facing employee resistance.

Question

Both manufacturing and service organisations are making increasing use of Total Quality Management (TQM) in their attempt to achieve operational efficiency. However, its implementation has been met with some form of resistance from employees who do not seem to fully appreciate the concept.

Required: i) Explain Total Quality Management (TQM). (2 marks) ii) Outline FOUR (4) conditions which must prevail for the successful implementation of the Total Quality Management (TQM) concept. (8 marks)

Answer

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Tags: Employee Resistance, Operational Efficiency, Quality improvement, Total Quality Management, TQM
Level: Level 1

Topic: Operations strategy
Series: MAR 2024

BMIS – March 2024 – L1 – Q4a – Operations strategy

Explain five remedies to solve the fundamental problem of poor customer service in organizations implementing promotional campaigns.

Question

Most organisations implement promotional campaigns with the objective of attracting new customers and retaining existing ones. The sad news is that their objectives are never realised because they fail to solve the fundamental problem of poor customer services.

Required: Explain FIVE (5) remedies which can be used to solve this fundamental problem.

Answer

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Tags: Customer Satisfaction, Customer service, Employee training, Feedback management, Service improvement
Level: Level 1

Topic: Operations strategy
Series: MAR 2024

Subject: BUSINESS MANAGEMENT & INFORMATION SYSTEMS

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BMIS-Nov-2024-L1-Q5c-Benefits of Internet and E-commerce for Suppliers and Customers

Explains the benefits of internet and e-commerce for suppliers and customers.

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BMIS-Nov-2024-L1-Q5b- Example of a Non-Traditional Product Life Cycle

Identifies and explains a product or service whose life cycle doesn't follow the traditional stages.

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BMIS-Nov-2024-L1-Q5a- Product Life Cycle Stages

Match products to their corresponding stages in the product life cycle: introduction, growth, maturity, and decline.

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BMIS-Nov-2024-L1-Q4b-Performance Appraisal and Employee Competence

Describes the components of performance appraisal and suggests ways to assess employee competence.

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BMIS-Nov-2024-L1-Q4a-Advantages of Appointing a Single Distributor in Ghana

Discusses the advantages of appointing a single distributor for business operations in Ghana.

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BMIS-Nov-2024-L1-Q3c-Explanation of a “51% Attack” in Blockchain

Defines a "51% attack" in blockchain and explains its implications.

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BMIS-Nov-2024-L1-Q3b-Hofstede’s Dimensions of Organisational Culture

Explains Hofstede's cultural dimensions and what a 51% blockchain attack entails.

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BMIS-Nov-2024-L1-Q3a- Arguments Against Maximizing Shareholder Wealth Through Rational Strategic Planning

This question discusses arguments against the notion that a company should focus solely on maximizing shareholder wealth through rational strategic planning.

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BMIS-Nov-2024-L1-Q2b- Economic Factors Influencing Business Opportunities and Threats

Economic factors that shape business opportunities or threats based on the PEST model.

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BMIS-NOV2024-LV1-Q2a-Monopoly Control and Government Action

disadvantages of monopolies and government actions against them.

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BMIS – Nov 2018 – L1 – Q5 – HR – Recruitment

Define job analysis and comment on the type of information needed to prepare it.

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BMIS – Nov 2018 – L1 – Q4 – Business and organisational structure

Define functional, divisional, and matrix structures and identify three characteristics of each.

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BMIS – Nov 2018 – L1 – Q3 – The business organisation and its stakeholders

Explain how the public sector complements the private sector and the bureaucratic characteristics of the public sector.

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BMIS – Nov 2018 – L1 – Q2b – Organisation culture in business

Explain how organisational culture can positively and negatively influence its performance.

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BMIS – Nov 2018 – L1 – Q2a – Organisation culture in business

Explain the overt and covert aspects of organisational culture.

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BMIS – Nov 2018 – L1 – Q1 – Introduction to information technology and information systems

Discuss the roles, features, testing, and benefits of a new enterprise-wide information system for Financial Service Overseas (FSO).

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BMIS – March 2024 – L1 – Q5b – Competitive forces and markets

Explain the components of Porter's Five Force Model used to analyze competitive environment and its impact on a company's profitability and strategy.

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BMIS – March 2024 – L1 – Q5a – Introduction to information technology and information systems

Explain five measures to ensure the reliability of a new information system being developed by Marine Trust Company for improved performance.

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BMIS – March 2024 – L1 – Q4b – Operations strategy

Explain Total Quality Management (TQM) and outline four conditions for its successful implementation in organizations facing employee resistance.

You're reporting an error for "BMIS – March 2024 – L1 – Q4b – Operations strategy"

BMIS – March 2024 – L1 – Q4a – Operations strategy

Explain five remedies to solve the fundamental problem of poor customer service in organizations implementing promotional campaigns.

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