Subject: BUSINESS MANAGEMENT & INFORMATION SYSTEMS

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BMIS-Nov-2024-L1-Q5c-Benefits of Internet and E-commerce for Suppliers and Customers

Explains the benefits of internet and e-commerce for suppliers and customers.

The internet and e-commerce have become important channels for marketing and selling products, and the internet can also be a distribution channel for products.
Required:
State FOUR potential benefits of the internet and e-commerce for each of the following:
i) Suppliers
ii) Customers

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BMIS-Nov-2024-L1-Q5b- Example of a Non-Traditional Product Life Cycle

Identifies and explains a product or service whose life cycle doesn't follow the traditional stages.

Identify and explain an example of a product or service whose life cycle has not conformed to the traditional pattern of introduction, growth, maturity, and decline.

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BMIS-Nov-2024-L1-Q5a- Product Life Cycle Stages

Match products to their corresponding stages in the product life cycle: introduction, growth, maturity, and decline.

A typical product life cycle has four main phases: introduction, growth, maturity, and decline.
Required:
Twelve products are listed below. Match these products to the stage they have probably reached in their life cycle, by filling in the following table.

  • Online music downloads
  • SMS messaging
  • (Hand-written) postcards
  • Personal identity cards using ‘iris-based’ technology
  • Folding screen mobile phones
  • Credit cards
  • Personal computers
  • Fifth generation (5G) mobile telephones
  • Cheque books
  • Typewriters
  • Smart cards (in banking)
  • E-conferencing                                                                                                                                                                                                     

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BMIS-Nov-2024-L1-Q4b-Performance Appraisal and Employee Competence

Describes the components of performance appraisal and suggests ways to assess employee competence.

A performance appraisal is a periodic and systematic process whereby the job performance of an employee is documented and evaluated. The performance appraisal process allows employees to understand specific competencies they excel at and where they might need improvement.
Required:
i) Describe THREE components of performance appraisal.
ii) Suggest how the competence of an employee might be assessed

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BMIS-Nov-2024-L1-Q4a-Advantages of Appointing a Single Distributor in Ghana

Discusses the advantages of appointing a single distributor for business operations in Ghana.

Beta Equipment is a Taiwanese manufacturer of various types of printers and has recently decided to export its products to Ghana. Beta Equipment is considering appointing a single distributor in Ghana who would represent the exporter and would be responsible for the entire marketing operations in this country.
Required:
Explain FIVE advantages that Beta Equipment would achieve through the appointment of a single distributor for import and distribution of its products in Ghana.

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BMIS-Nov-2024-L1-Q3c-Explanation of a “51% Attack” in Blockchain

Defines a "51% attack" in blockchain and explains its implications.

Blockchain consists of multiple ‘blocks’ of digital information which are held in a public database known as a ‘chain’. Blockchain technology offers a number of advantages. However, it is susceptible to a form of cyber-attack known as 51% attack.
Required:
Explain what is meant by “51% attack”.

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BMIS-Nov-2024-L1-Q3b-Hofstede’s Dimensions of Organisational Culture

Explains Hofstede's cultural dimensions and what a 51% blockchain attack entails.


Culture is a set of dominant beliefs, attitudes, values, and norms that is shared by a number of people. It is the collective programming of the mind that distinguishes the members of one group from members of another group. Likewise, the culture of a business organisation in one country will differ from the culture of organisations in a different country. Multinational companies face the challenge of trying to create a common original culture for an organisation that operates across national boundaries.
Hofstede developed a cultural dimension theory used to understand differences in culture across countries and the ways that business is done across different cultures.
Required:
According to Hofstede, explain FOUR dimensions to differences in organisational culture arising from differences in national culture.

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BMIS-Nov-2024-L1-Q3a- Arguments Against Maximizing Shareholder Wealth Through Rational Strategic Planning

This question discusses arguments against the notion that a company should focus solely on maximizing shareholder wealth through rational strategic planning.

A company should make rational strategic plans with the aim of maximising the wealth of its equity shareholders.”

Explain the arguments against the above statement.

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BMIS-Nov-2024-L1-Q2b- Economic Factors Influencing Business Opportunities and Threats

Economic factors that shape business opportunities or threats based on the PEST model.

Explain THREE economic factors which determine the nature of opportunities or threats that organisations may face.

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BMIS-NOV2024-LV1-Q2a-Monopoly Control and Government Action

disadvantages of monopolies and government actions against them.

a) A monopoly is a market structure in which a single seller or producer assumes a dominant position in an industry or a sector. In most jurisdictions, legislations are in place to restrict monopolies and ensure that one business cannot control the market.

Required:
i) Explain THREE reasons monopoly control over a market might be undesirable. 
ii) Suggest THREE ways in which the government might act against monopolies.

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BMIS – May 2020 – L1 – Q3a – Introduction to business strategy

Explain deliberate, emergent, and incremental strategies in organizations.

Strategies in organizations develop in different ways, and one way of explaining strategies is to make a distinction between deliberate strategy, emergent strategy, and incremental strategy.

Required:
Explain each of the strategies outlined above. (12 marks)

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BMIS – May 2020 – L1 – Q2b – Finance, R&D and marketing strategies

Match products to their probable stages in the product life cycle.

A typical product life cycle has four main phases: introduction, growth, maturity, and decline.

Required:
Twelve products are listed below. Match these products to the stage they have probably reached in their life cycle, by filling in the following table.

Products:

  • Online music downloads
  • SMS messaging
  • (Hand-written) postcards
  • Personal identity cards using ‘iris-based’ technology
  • Folding screen mobile phones
  • Credit cards
  • Personal computers
  • Fifth generation (5G) mobile telephones
  • Cheque books
  • Typewriters
  • Smart cards (in banking)
  • E–Conferencing

Table:

Introduction Growth Maturity Decline

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BMIS – May 2020 – L1 – Q2a – Finance, R&D and marketing strategies

Calculate the price elasticity of demand and explain factors affecting it.

You are the Accounts Officer of Seafarers Cafe, a company that sells cocoa drink to a wide range of consumers. The company sells a cup of cocoa drink for GH¢2.00, which yielded a sales output of 10 million cups for the year ending 2017. As part of a promotional package to celebrate its silver jubilee, the company reduced its price to GH¢1.50, which increased its total sales output to 15 million cups for the year ending 2018.

Required:
i) Calculate the Café’s price elasticity of demand. (4 marks)
ii) Explain SIX (6) factors that might have determined the company’s price elasticity of demand. (10 marks)

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BMIS – May 2020 – L1 – Q1c – Organisation culture in business

Identify the type of organizational culture likely to exist in various organizations based on Charles Handy's model.

Charles Handy identified four types of culture that are found in organisations.

Required:
Which of these cultures is most likely to exist in each of the following organisations? Give your reasons.

i) A large department store with fifteen departments spread across six floors of a building, with an accounts and administration office.

ii) A rail transport company providing passenger transport services.

iii) A firm of architects specialising in the design of small office buildings: the founder of the firm is the senior architect, and there are six other junior architects, none of them partners in the firm.

iv) A software company with a team of eight software experts, providing bespoke software to corporate and government clients.

v) A school providing education to children between the ages of 7 and 18.

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BMIS – May 2020 – L1 – Q1b – Management and leadership

Identify decision-makers for various management tasks in a hospital.

Within the same business organisation, some decision-making might be centralized, with decisions made by senior management. Other decisions might be decentralized and taken by managers or employees involved in operations.

A company owns and operates five private hospitals. It has a head office, a management team, and staff in each hospital (including medical staff such as doctors and nurses). Decisions now need to be made on the following:

i) Decisions about the medical treatment or surgical treatment for individual patients.
ii) Establishing policy on hygiene standards in the hospitals.
iii) Scheduling operations in the operating theatres of each hospital.
iv) Discharging patients from the hospital.
v) Deciding the visiting times for patients in each hospital.
vi) Prescribing drugs for the treatment of patients.
vii) Hiring new staff, such as hospital porters and nurses.
viii) Dealing with payments from insurance companies for the treatment of insured patients.

Required:
For each of the decisions above, identify from the list below whom you would expect to make the decision and briefly explain why.

  • Head Office Management
  • The Management of each hospital
  • Staff in each hospital

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BMIS – May 2020 – L1 – Q1a – The business organisation and its stakeholders

Classify various entities into appropriate categories of organizations and justify the classification.

Organisations can be categorised into the following types:

  • Business organisations
  • Public sector organisations
  • Non-government not-for-profit organisations.

Required:
To which category or categories of organisation do the following entities belong, and why?
i) A charity receiving 60% of its annual funding from central government.
ii) A basic school.
iii) State-owned Electricity Company.
(6 marks)

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BMIS – May 2019 – L1 – Q7b – Management and leadership

Explain disadvantages of using a balanced scorecard in strategic management.

A balanced scorecard is a model of strategic planning and management implemented by an organization. It is basically a tool used to measure if the executions are in sync with the vision, policy, and strategy of the company. This tool can be used by different organizations. Though the balanced scorecard method proves to be productive in attaining a balanced review, it still has some disadvantages.

Required:
Explain FOUR (4) disadvantages of a balanced scorecard. (8 marks)

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BMIS – May 2019 – L1 – Q7a – Management and leadership

Explain ways to manage geographically dispersed teams effectively.

Apatrapa is a successful international telecommunication company with over 100,000 employees and a headquarters in its base country’s capital city, Accra. A recent report concluded that Apatrapa has been successful because it has seized the opportunities of globalization through a series of initiatives including using virtual work teams spread across continents, cultures, and time zones. These initiatives helped to improve staff productivity and maximized Apatrapa’s use of technology. Key features of Apatrapa’s operation include:

  • Achieving fast communication and saving some travel costs through email, videoconferencing technology, and VoIP (voice over internet protocol) combined with webcam equipment.
  • Working hard to improve communication through its own social networking sites with blogs, wikis, podcasts, RSS feeds, and the use of instant messaging software.
  • Offering a scheme of flexible working practices and home-working to its headquarters staff (10,000 employees have opted to work from home including accountants, Information Systems (IS), and Human Resource (HR) staff). Those switching to home working ‘give back’ 50% of the time they previously spent commuting in the form of extra working hours. Apatrapa estimates that home-workers get 20% more work done than those based in the headquarters building and have comparatively lower absence and staff turnover levels.

Required:
Explain FOUR (4) ways in which managers with responsibility for teams might meet the challenges of teams being geographically dispersed. (12 marks)

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BMIS – May 2019 – L1 – Q6b – Finance, R&D and marketing strategies

Outline and comment on the phases of a product life cycle.

Traditionally, products go through a four-stage cycle. As a product goes through the phases, the priorities for performance objectives change.

Required:
Outline and comment on the phases of a product life cycle. (10 marks)

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BMIS – May 2019 – L1 – Q6a – Introduction to information technology and information systems

Identify and explain controls for network and communication security.

In a sophisticated business environment, computer systems are exposed to security risks that threaten the security and integrity of both the system and the data held in it. The risks associated with hackers, eavesdroppers, and viruses can be minimized through a variety of controls that provide network and communication security.

Required:
Identify FIVE (5) controls that can provide network and communication security and comment on each one of them. (10 marks)

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