Subject: BUSINESS MANAGEMENT & INFORMATION SYSTEMS

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BMIS-Nov-2024-L1-Q5c-Benefits of Internet and E-commerce for Suppliers and Customers

Explains the benefits of internet and e-commerce for suppliers and customers.

The internet and e-commerce have become important channels for marketing and selling products, and the internet can also be a distribution channel for products.
Required:
State FOUR potential benefits of the internet and e-commerce for each of the following:
i) Suppliers
ii) Customers

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BMIS-Nov-2024-L1-Q5b- Example of a Non-Traditional Product Life Cycle

Identifies and explains a product or service whose life cycle doesn't follow the traditional stages.

Identify and explain an example of a product or service whose life cycle has not conformed to the traditional pattern of introduction, growth, maturity, and decline.

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BMIS-Nov-2024-L1-Q5a- Product Life Cycle Stages

Match products to their corresponding stages in the product life cycle: introduction, growth, maturity, and decline.

A typical product life cycle has four main phases: introduction, growth, maturity, and decline.
Required:
Twelve products are listed below. Match these products to the stage they have probably reached in their life cycle, by filling in the following table.

  • Online music downloads
  • SMS messaging
  • (Hand-written) postcards
  • Personal identity cards using ‘iris-based’ technology
  • Folding screen mobile phones
  • Credit cards
  • Personal computers
  • Fifth generation (5G) mobile telephones
  • Cheque books
  • Typewriters
  • Smart cards (in banking)
  • E-conferencing                                                                                                                                                                                                     

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BMIS-Nov-2024-L1-Q4b-Performance Appraisal and Employee Competence

Describes the components of performance appraisal and suggests ways to assess employee competence.

A performance appraisal is a periodic and systematic process whereby the job performance of an employee is documented and evaluated. The performance appraisal process allows employees to understand specific competencies they excel at and where they might need improvement.
Required:
i) Describe THREE components of performance appraisal.
ii) Suggest how the competence of an employee might be assessed

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BMIS-Nov-2024-L1-Q4a-Advantages of Appointing a Single Distributor in Ghana

Discusses the advantages of appointing a single distributor for business operations in Ghana.

Beta Equipment is a Taiwanese manufacturer of various types of printers and has recently decided to export its products to Ghana. Beta Equipment is considering appointing a single distributor in Ghana who would represent the exporter and would be responsible for the entire marketing operations in this country.
Required:
Explain FIVE advantages that Beta Equipment would achieve through the appointment of a single distributor for import and distribution of its products in Ghana.

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BMIS-Nov-2024-L1-Q3c-Explanation of a “51% Attack” in Blockchain

Defines a "51% attack" in blockchain and explains its implications.

Blockchain consists of multiple ‘blocks’ of digital information which are held in a public database known as a ‘chain’. Blockchain technology offers a number of advantages. However, it is susceptible to a form of cyber-attack known as 51% attack.
Required:
Explain what is meant by “51% attack”.

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BMIS-Nov-2024-L1-Q3b-Hofstede’s Dimensions of Organisational Culture

Explains Hofstede's cultural dimensions and what a 51% blockchain attack entails.


Culture is a set of dominant beliefs, attitudes, values, and norms that is shared by a number of people. It is the collective programming of the mind that distinguishes the members of one group from members of another group. Likewise, the culture of a business organisation in one country will differ from the culture of organisations in a different country. Multinational companies face the challenge of trying to create a common original culture for an organisation that operates across national boundaries.
Hofstede developed a cultural dimension theory used to understand differences in culture across countries and the ways that business is done across different cultures.
Required:
According to Hofstede, explain FOUR dimensions to differences in organisational culture arising from differences in national culture.

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BMIS-Nov-2024-L1-Q3a- Arguments Against Maximizing Shareholder Wealth Through Rational Strategic Planning

This question discusses arguments against the notion that a company should focus solely on maximizing shareholder wealth through rational strategic planning.

A company should make rational strategic plans with the aim of maximising the wealth of its equity shareholders.”

Explain the arguments against the above statement.

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BMIS-Nov-2024-L1-Q2b- Economic Factors Influencing Business Opportunities and Threats

Economic factors that shape business opportunities or threats based on the PEST model.

Explain THREE economic factors which determine the nature of opportunities or threats that organisations may face.

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BMIS-NOV2024-LV1-Q2a-Monopoly Control and Government Action

disadvantages of monopolies and government actions against them.

a) A monopoly is a market structure in which a single seller or producer assumes a dominant position in an industry or a sector. In most jurisdictions, legislations are in place to restrict monopolies and ensure that one business cannot control the market.

Required:
i) Explain THREE reasons monopoly control over a market might be undesirable. 
ii) Suggest THREE ways in which the government might act against monopolies.

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BMIS – Jul 2023 – L1 – Q4a – HR – Other human resources functions

States the duties of employers and employees as stipulated in the Labour Act 2003, Act 651.

a) Sections 10 and 11 of the Labour Act 2003, Act 651 explicitly state the rights and duties of employers and employees to facilitate a harmonious working relationship between the two parties.

Required:
State FIVE (5) duties of both the employers and employees as stated in the Labour Act.

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BMIS – Nov 2017 – L1 – Q7b – Operations strategy

b) Quality is the totality of features and characteristics of a product or service which bears on its ability to meet stated or implied needs. Required: i) Distinguish between Quality Management, Quality Assurance, and Quality Control. (6 marks) ii) Outline any TWO of the five general activities involved in quality management systems. (4 marks)

b) Quality is the totality of features and characteristics of a product or service which bears on its ability to meet stated or implied needs.

Required:
i) Distinguish between Quality Management, Quality Assurance, and Quality Control.
(6 marks)

ii) Outline any TWO of the five general activities involved in quality management systems.
(4 marks)

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BMIS – Jul 2023 – L1 – Q3b – Motivation

Explains the concept of motivation and outlines non-extrinsic measures that managers can adopt to motivate employees.

A major consideration for managers and supervisors today is the problem of getting employees motivated by the introduction of new methods, having come to the realization that the use of extrinsic factors like wages and salaries, bonuses, commissions, and other conditions of work do not motivate individuals whose lower-level needs have been largely satisfied.

Required:
i) In reference to the above statement, explain the term motivation.
i) Outline FOUR (4) measures which a manager can adopt in his attempt to motivate employees rather than the use of extrinsic rewards.

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BMIS – Nov 2017 – L1 – Q7a – Competitive advantage and strategic direction

Explain Critical Success Factors (CSFs) and stages in managing strategy using CSFs.

a) A strategy is a course of action, including the specification of resources required to achieve a specific objective. Strategy is concerned with the higher direction of an enterprise that involves top management.

As an alternative to a systematic goal-structured approach, an organization may focus on Critical Success Factors (CSFs) to manage strategy. Johnson and Scholes describe SIX stages in the process of managing strategy using CSFs.

Required:
i) What are Critical Success Factors (CSFs)?
(2 marks)

ii) Explain any FOUR of the stages of managing strategy using CSFs.
(8 marks)

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BMIS – Nov 2017 – L1 – Q6b – Finance, R&D, and marketing strategies

Describe situations that would compel an organization to reconsider its marketing efforts.

b) Identify and describe FIVE situations which would compel an organization to give serious consideration to its marketing efforts.
(10 marks)

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BMIS – Jul 2023 – L1 – Q3a – Management and leadership

Explains the concept of leadership and identifies four sources of a leader’s power.

Leadership is undoubtedly an essential complement of position authority. This means that no matter the amount of authority a person wields by reason of the position he holds in an organization, if he does not possess and demonstrate effective leadership qualities, he is bound to fail in the management of subordinates.

Required:
i) In reference to the above statement, explain leadership.
(2 marks)

ii) Explain FOUR (4) sources of a leader’s power.
(8 marks)

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BMIS – Jul 2023 – L1 – Q2c – Introduction to business strategy

Describes the three categories of a company’s plans: strategic, business, and operational.

The management of National Gas Ltd categorizes its plans into three, namely strategic, business, and operational. The categorization is done to enhance the operational efficiency of the company.

Required:
Describe the three categories of the company’s plans.

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BMIS – Nov 2017 – L1 – Q6a – Finance, R&D, and marketing strategies

Explain the marketing concept, marketing mix, and marketing research in business strategy.

a) Explain the following:
i) Marketing Concept
ii) Marketing Mix
iii) Marketing Research
(10 marks)

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BMIS – Nov 2017 – L1 – Q5 – The internet, cloud computing, IS security and blockchain

Distinguish between data and information, explain the steps in converting data into information, and identify essential qualities of information.

a) Distinguish between data and information.
(2 marks)

b) Explain the steps involved in converting data into information.
(10 marks)

c) Identify and explain FOUR essential qualities of information.
(8 marks)

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BMIS – Jul 2023 – L1 – Q2a & Q2b – The external environment, Finance | R&D and marketing strategies

Elaborates on demand-side and supply-side market failures and outlines the benefits of positioning in an organization.

a) During the period between September and December 2022, there was a situation of constant price level changes in Ghana. Observers and experts of Economics attributed the situation to market failures which can be demand-side market failure or supply-side market failure.

Required:
Elaborate on the two types of failures stated above.
(5 marks)

b) Positioning is an activity business organisations use to create a mental image of their products in the minds of their target markets.

Required:
Outline FIVE (5) benefits associated with positioning in an organisation.
(5 marks)

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