An organization’s external environment is made up of those factors over which the organization has no degree of control.

Outline SIX of these factors. (6 marks)

  • Political environment: Refers to the policies, procedures, and practices of both national and international political institutions.
  • Economic environment: Involves changes in the country’s inflation levels, interest rates, buying patterns, and income levels of the population.
  • Socio-cultural environment: Refers to the lifestyle and the way things are done by a particular group of people.
  • Technological environment: Involves changes and improvements in the processes and technologies used by the company.
  • Ecological environment: Refers to weather conditions, pollution, noise, natural disasters, and their impact on living conditions.
  • Legal environment: Involves the rules and regulations established by national and international political institutions.

(6 x 1 mark = 6 marks)