i) High Quality Staff: Investing resources in training and development activities enables the organization to increase the competence and skill levels of the employees, which will help them undertake their tasks more effectively and efficiently.

ii) Increased Commitment: When employees realize that the organization invests resources in their training and development, it increases their commitment and also helps them to identify with the objectives of the organization.

iii) Provide for Succession: Investment in training and development of employees will enable the firm to identify those employees who possess talents and prepare them to take up positions in the firm when the need arises.

iv) Prepare for Change: Training and development activities also help prepare employees to manage change by increasing their understanding of change and providing them with knowledge and skills they need to adjust to the new situation.

v) Improved Performance: When employees are taken through training and development activities, it enables them to acquire additional skills and knowledge that will help improve their efficiency in their day-to-day performance.

vi) Increased Productivity: Training and development activities help to enhance individual, team, and corporate performance in terms of output, quality, and overall organizational productivity.

vii) Operational Flexibility: Investment in training and development activities helps to improve operational flexibility by extending the range of skills possessed by employees that can help them work in various levels and aspects within the organization.

viii) Gaining Competitive Advantage: Investing in employee training and development activities facilitates the acquisition of new skills, enabling employees to improve their productivity, leading to a competitive advantage.

ix) Customer Service: Acquiring knowledge and skills will help employees serve customers better and increase their retention.