BMIS – Jul 2023 – L1 – Q3b – Motivation

Explains the concept of motivation and outlines non-extrinsic measures that managers can adopt to motivate employees.

Question

A major consideration for managers and supervisors today is the problem of getting employees motivated by the introduction of new methods, having come to the realization that the use of extrinsic factors like wages and salaries, bonuses, commissions, and other conditions of work do not motivate individuals whose lower-level needs have been largely satisfied.

Required:
i) In reference to the above statement, explain the term motivation.
i) Outline FOUR (4) measures which a manager can adopt in his attempt to motivate employees rather than the use of extrinsic rewards.

Answer

i) Motivation:
Motivation refers to the reasons or reasons behind a person’s actions or behavior. It is the internal or external driving force that influences individuals to act in a certain way, often towards achieving specific goals or fulfilling needs. Motivation impacts the general willingness or desire of a person to do something or refrain from doing something.
(2 marks)

ii) Non-Extrinsic Motivational Measures:

Worker Participation:
Encouraging and allowing employees to take part in decision-making processes within the organization makes them feel valued and important, which can motivate them to contribute their best efforts.
(2 marks)
Job Redesign:
Redesigning jobs to expand their scope by adding extra duties or responsibilities, or enriching the job content to make it more interesting and challenging, can increase job satisfaction and motivation.
(2 marks)
Management Relations:
Positive relationships between management and employees, characterized by supportive leadership, can motivate employees to exert more effort toward achieving organizational goals.
(2 marks)
Opportunities for Personal Development:
Providing employees with opportunities for career growth through promotion, training, and development can motivate them to work harder and achieve set targets.
(2 marks)

Tags: Employee Engagement, Leadership, Motivation, Organizational Behavior
Level: Level 1

Topic: Motivation
Series: JULY 2023

Uploader: Theophilus