a. Corporate Code of Ethics and its purpose:

• A corporate code of ethics is a formal written statement issued by a company’s board of directors outlining ethical behavior for employees. It should be distributed or made easily accessible to all employees, and it serves as a guideline for decision-making and actions within the organization.
• The main purposes are:
  • Managing for compliance: To ensure employees and stakeholders adhere to relevant laws, regulations, and public expectations, such as maintaining professionalism in customer relations.
  • Managing stakeholder relations: The code fosters trust between the company and stakeholders by improving transparency, openness, and respect for stakeholder rights.

b. Content of Corporate Code of Ethics:

1. General statements about ethical conduct for all internal stakeholders.
2. Specific references to the company’s dealings with each stakeholder group:
   • Employees:
     • Recognition of human rights.
     • Equal opportunities for all employees.
     • Non-tolerance of harassment.
     • Concern for health and safety.
     • Respect for privacy of confidential information.
   • Customers:
     • Fair dealings.
     • Product safety and quality.
     • Truthfulness in advertising.
     • Respect for customer confidentiality.
   • Competitors:
     • Fair competition practices.
     • No industrial espionage.
   • Shareholders:
     • Maintenance of trust and transparency.
     • Timely and accurate disclosure of information.
3. Commitment to compliance with local laws, company policies, and procedures.
4. A statement about the organization’s commitment to integrity, excellence, environmental protection, and respect for individuals.