Debora Dede Boateng is having sleepless nights due to the level of SBL’s risk in relation to ongoing investment. She had a discussion with Bismark, which centered on the “International Organization for Standardisation’s ISO 31000.”

Required:
Explain the process of risk management that you will recommend that should be adopted by SBL’s board in line with ISO 31000. (10 marks)

The ISO 31000 is an international standard for risk management that provides principles and guidelines for managing risks in an organization. For SBL, adopting ISO 31000 can help the board develop a structured approach to identify, assess, and manage risks associated with their ongoing investment.

The process of risk management recommended for SBL based on ISO 31000 involves the following key steps:

  1. Risk Identification
    The first step is identifying potential risks that could affect the achievement of SBL’s objectives. This includes risks associated with the current investment in new plant facilities, such as operational risks, financial risks, market risks, and legal risks. The board must ensure that all relevant risks are documented and categorized.
  2. Risk Assessment
    After identifying the risks, the board should assess their likelihood and impact. This involves evaluating how likely it is for a particular risk to occur and the potential consequences if it does. Risks are usually classified based on their severity (e.g., high, medium, low). For SBL, risks like delays in receiving equipment, cost overruns, or non-compliance with regulatory standards may have a high impact on operations and should be prioritized.
  3. Risk Evaluation
    Once risks have been assessed, the next step is to compare the risk levels against acceptable risk criteria. The board should decide which risks are acceptable and which require immediate mitigation. For example, a high-probability, high-impact risk such as failure of the new plant to meet production targets would likely require immediate action to avoid major financial loss.
  4. Risk Treatment
    After evaluating the risks, the board should develop strategies to mitigate or control them. There are several options for risk treatment, including:

    • Avoiding the risk (e.g., delaying the investment until conditions improve)
    • Reducing the risk (e.g., improving project management or purchasing insurance)
    • Sharing the risk (e.g., through partnerships or outsourcing)
    • Accepting the risk (e.g., if the potential benefits outweigh the risks)
      For SBL, mitigating risks related to the plant’s operation might include ensuring the plant is fully GMP-compliant and conducting thorough due diligence on suppliers.
  5. Monitoring and Review
    Risk management is an ongoing process. SBL’s board should continuously monitor and review risks to ensure that risk treatment measures are effective. Regular risk assessments should be carried out to track new risks or changes in existing risks. For instance, as the plant project progresses, the board should review any new risks that may arise due to changes in market conditions or project delays.
  6. Communication and Consultation
    Throughout the risk management process, the board must maintain open communication with all stakeholders, including management, employees, suppliers, and regulatory bodies. Effective communication ensures that everyone understands the risks involved and the actions being taken to mitigate them.

By following these steps in line with ISO 31000, SBL can adopt a proactive and systematic approach to managing risks, ensuring that its ongoing investment is protected from significant uncertainties.

(Marks: 10 marks for explaining the process)