- 12 Marks
Question
a) Frederick Taylor’s attempt to apply technical knowledge to the analysis and standardization of work came to be known as Scientific Management.
Required:
Describe FOUR principles of Scientific Management.
(12 marks)
Answer
- Development of a True Science of Work: All knowledge that employees possess should be gathered and recorded by management, who should apply reason to solve problems rather than relying on experience and guesswork.
(3 marks) - Scientific Selection and Progressive Development of Employees: Workers should be carefully selected, trained, and given tasks for which they are best suited, enabling them to contribute meaningfully toward productivity.
(3 marks) - Constant and Intimate Cooperation Between Management and Workers: The relationship between management and employees is critical, and close cooperation is essential for the success of scientific management.
(3 marks) - Bringing Together of the Science and the Scientifically Selected and Trained Men: Techniques should be applied to plan, measure, and control work for maximum productivity.
(3 marks)
- Topic: The Business Organisation and its Stakeholders
- Series: NOV 2017
- Uploader: Dotse