TECHNIQUES AND TOOLS OF MANAGEMENT

CIBG – Principles of Management – L1 – Q6 – Short Notes on Management Concepts

Write short notes on strategic planning, job analysis, business process re-engineering, virtual organization, and managerial control in the context of banking management.

Question

Write short notes on the following:

a. Strategic Planning

b. Job Analysis

c. Business Process Re-engineering

d. Virtual Organization

e. Managerial Control

Answer

Find Related Questions by Tags, levels, etc.

Tags: Banking Applications, Business Process Re-engineering, Job Analysis, Managerial Control, short notes, Strategic Planning, Virtual Organization

Topic: STRATEGIC PLANNING, TECHNIQUES AND TOOLS OF MANAGEMENT
Series: JULY 2020

CIBGH – POM 2020 – L1 – Q2 – Change Management in Universal Banks

In contemporary times, universal banks must embrace change management to enhance resilience and agility; discuss strategies a named bank can follow for successful change processes and outcomes.

Question

In contemporary times, universal banks must embrace change management to enhance their capacity towards resilience and agility. Discuss strategies that a named bank can follow to bring desired change process and outcomes successfully?

Answer

Find Related Questions by Tags, levels, etc.

Tags: Agility, Banking Strategies, BoG directives, Change Management, Ghanaian banks, Regulatory Compliance, Resilience, universal banks
Level: Level 1

Topic: Change Management, TECHNIQUES AND TOOLS OF MANAGEMENT
Series: JULY 2020

POM – OCT 2022 – L1 – Q8 – Total Quality Management in Microfinance

Present reasons for preferring TQM, explain characteristics of quality for TQM planning, and factors influencing TQM success in addressing microfinance challenges like queues and staff issues.

Question

Digitized Microfinance Company Limited is encountering quality management challenges and asa result, the top twenty (20) profitable customers are threatening to close their accounts if solutionsare not forthcoming. The challenges are:

(i) Long queues in the ten (10) banking halls,

(ii) High incidence of idle time of ATMs,

(iii) High tardiness among tellers and

(iv) Staff ignorance of policies and standard operating procedures.

The management of Digitized Microfinance Company Limited has approached you to use Total Quality Management (TQM) skills to rectify the situation.

(a) Make a presentation to the management stating five (5) reasons why TQM is preferred to any other management concept? [5 Marks]

(b) List and explain five (5) characteristics of quality that can be considered in the planning and designing of the TQM programme? [10 Marks]

(c) List and explain five (5) factors that can influence the success of the TQM implementation? [10 Marks]

[Total Marks – 25]

Answer

Find Related Questions by Tags, levels, etc.

Tags: Characteristics of Quality, Microfinance, Quality Challenges, Success Factors, Total Quality Management
Level: Level 1

Topic: TECHNIQUES AND TOOLS OF MANAGEMENT
Series: OCT 2022

CIBG – Principles of Management – L1 – Q6 – Short Notes on Management Concepts

Write short notes on strategic planning, job analysis, business process re-engineering, virtual organization, and managerial control in the context of banking management.

Question

Write short notes on the following:

a. Strategic Planning

b. Job Analysis

c. Business Process Re-engineering

d. Virtual Organization

e. Managerial Control

Answer

Find Related Questions by Tags, levels, etc.

Tags: Banking Applications, Business Process Re-engineering, Job Analysis, Managerial Control, short notes, Strategic Planning, Virtual Organization

Topic: STRATEGIC PLANNING, TECHNIQUES AND TOOLS OF MANAGEMENT
Series: JULY 2020

CIBGH – POM 2020 – L1 – Q2 – Change Management in Universal Banks

In contemporary times, universal banks must embrace change management to enhance resilience and agility; discuss strategies a named bank can follow for successful change processes and outcomes.

Question

Answer

Find Related Questions by Tags, levels, etc.

Tags: Agility, Banking Strategies, BoG directives, Change Management, Ghanaian banks, Regulatory Compliance, Resilience, universal banks
Level: Level 1

Topic: Change Management, TECHNIQUES AND TOOLS OF MANAGEMENT
Series: JULY 2020

POM – OCT 2022 – L1 – Q8 – Total Quality Management in Microfinance

Present reasons for preferring TQM, explain characteristics of quality for TQM planning, and factors influencing TQM success in addressing microfinance challenges like queues and staff issues.

Question

(i) Long queues in the ten (10) banking halls,

(ii) High incidence of idle time of ATMs,

(iii) High tardiness among tellers and

(iv) Staff ignorance of policies and standard operating procedures.

The management of Digitized Microfinance Company Limited has approached you to use Total Quality Management (TQM) skills to rectify the situation.

(a) Make a presentation to the management stating five (5) reasons why TQM is preferred to any other management concept? [5 Marks]

(b) List and explain five (5) characteristics of quality that can be considered in the planning and designing of the TQM programme? [10 Marks]

(c) List and explain five (5) factors that can influence the success of the TQM implementation? [10 Marks]

[Total Marks – 25]

Answer

Find Related Questions by Tags, levels, etc.

Tags: Characteristics of Quality, Microfinance, Quality Challenges, Success Factors, Total Quality Management
Level: Level 1

Topic: TECHNIQUES AND TOOLS OF MANAGEMENT
Series: OCT 2022

Topic: TECHNIQUES AND TOOLS OF MANAGEMENT

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CIBG – Principles of Management – L1 – Q6 – Short Notes on Management Concepts

Write short notes on strategic planning, job analysis, business process re-engineering, virtual organization, and managerial control in the context of banking management.

CIBGH – POM 2020 – L1 – Q2 – Change Management in Universal Banks

In contemporary times, universal banks must embrace change management to enhance resilience and agility; discuss strategies a named bank can follow for successful change processes and outcomes.

POM – OCT 2022 – L1 – Q8 – Total Quality Management in Microfinance

Present reasons for preferring TQM, explain characteristics of quality for TQM planning, and factors influencing TQM success in addressing microfinance challenges like queues and staff issues.

CIBG – Principles of Management – L1 – Q6 – Short Notes on Management Concepts

Write short notes on strategic planning, job analysis, business process re-engineering, virtual organization, and managerial control in the context of banking management.

CIBGH – POM 2020 – L1 – Q2 – Change Management in Universal Banks

In contemporary times, universal banks must embrace change management to enhance resilience and agility; discuss strategies a named bank can follow for successful change processes and outcomes.

POM – OCT 2022 – L1 – Q8 – Total Quality Management in Microfinance

Present reasons for preferring TQM, explain characteristics of quality for TQM planning, and factors influencing TQM success in addressing microfinance challenges like queues and staff issues.

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Topic: TECHNIQUES AND TOOLS OF MANAGEMENT

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CIBG – Principles of Management – L1 – Q6 – Short Notes on Management Concepts

Write short notes on strategic planning, job analysis, business process re-engineering, virtual organization, and managerial control in the context of banking management.

You're reporting an error for "CIBG – Principles of Management – L1 – Q6 – Short Notes on Management Concepts"

CIBGH – POM 2020 – L1 – Q2 – Change Management in Universal Banks

In contemporary times, universal banks must embrace change management to enhance resilience and agility; discuss strategies a named bank can follow for successful change processes and outcomes.

You're reporting an error for "CIBGH – POM 2020 – L1 – Q2 – Change Management in Universal Banks"

POM – OCT 2022 – L1 – Q8 – Total Quality Management in Microfinance

Present reasons for preferring TQM, explain characteristics of quality for TQM planning, and factors influencing TQM success in addressing microfinance challenges like queues and staff issues.

You're reporting an error for "POM – OCT 2022 – L1 – Q8 – Total Quality Management in Microfinance"

CIBG – Principles of Management – L1 – Q6 – Short Notes on Management Concepts

Write short notes on strategic planning, job analysis, business process re-engineering, virtual organization, and managerial control in the context of banking management.

You're reporting an error for "CIBG – Principles of Management – L1 – Q6 – Short Notes on Management Concepts"

CIBGH – POM 2020 – L1 – Q2 – Change Management in Universal Banks

In contemporary times, universal banks must embrace change management to enhance resilience and agility; discuss strategies a named bank can follow for successful change processes and outcomes.

You're reporting an error for "CIBGH – POM 2020 – L1 – Q2 – Change Management in Universal Banks"

POM – OCT 2022 – L1 – Q8 – Total Quality Management in Microfinance

Present reasons for preferring TQM, explain characteristics of quality for TQM planning, and factors influencing TQM success in addressing microfinance challenges like queues and staff issues.

You're reporting an error for "POM – OCT 2022 – L1 – Q8 – Total Quality Management in Microfinance"

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