- 20 Marks
MP – APR 2024 – L2 – Q2 – Improving Staff Performance as Supervisor
As a new supervisor in an underperforming office, list skills to improve performance and respond to the claim that delegation is just sharing work.
Question
You have taken over as Supervisor in an office where, from the output of work, staff are underperforming in their various areas of work.
a) Mention five (5) skills you would need to be able to improve the performance of your staff.
(10 marks)
b) What response will you give to someone who claims that “Delegation” is a simple matter of sharing out work to be done? [Total: 20 marks]
Find Related Questions by Tags, levels, etc.
- Tags: Delegation, Performance Improvement, Supervisory skills
- Level: Level 2
- Topic: Processes and Practices; Human Resource Management
- Series: APR 2024
Report an error
