Topic: Management, Individual, and Organizational Behavior

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BMF – Nov 2020 – L1 – SB – Q3 – Management Functions, Organizational Behavior

Explanation of supervision and detailed classification of Mintzberg's managerial roles.

(a) Describe the term “supervision”. (2 Marks)
(b) Henry Mintzberg suggested that managers perform three main roles, which can be further analysed into TEN different roles. Classify and explain these management roles. (18 Marks)

(Total 20 Marks)

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BMF – Nov 2020 – L1 – SB – Q2 – Management, Individual, and Organisational Behaviour

Explanation of reinforcement theory and self-efficacy, and their applications in the business environment.

(a) Describe reinforcement theory and state the main assumption that guides reinforcement theory.
(b) Explain the ways by which reinforcement theory can be employed in the business environment.
(c) What is self-efficacy? State and explain the ways by which levels of self-efficacy impact human functions.

(Total 20 Marks)

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BMF – Nov 2020 – L1 – SA – Q6 – Management, Individual, and Organisational Behaviour

Identify the statement that is NOT true of groups with democratic leaders according to Lippitt and White’s leadership style.

In Lippitt and White’s leadership style, which of the following is NOT true of groups with democratic leaders?
A. Members are rebellious and display aggressive behaviour
B. Relationship between the group members and leader is friendly
C. The group members are capable of working independently when the leader is not around
D. The group morale is high
E. Reasonable amount of originality in the work done by the group members

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BMF – MAY 2016 – L1 – SA – Q20 – Management, Individual, and Organisational Behaviour

Multiple choice question on the relationship between job satisfaction and employee behaviors like absenteeism and labor turnover.

Job satisfaction ……………………. relates to absenteeism and labour turnover

A. Positively
B. Negatively
C. Directly
D. Elastically
E. Indirectly

 

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BMF – MAY 2016 – L1 – SA – Q18 – Management, Individual, and Organisational Behaviour

Multiple choice question on the management model that emphasizes leadership motivation over monetary incentives.

‘Leadership motivates the people to work and not the power of money’. This concept is related to the

A. Autocratic model
B. Custodial model
C. Supportive model
D. Collegial model
E. Collective bargaining

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BMF – Nov 2014 – L1 – SA – Q4 – Management, Individual, and Organizational Behavior

Identifies the disadvantage of decentralisation in management.

The following are the advantages of decentralisation EXCEPT that it:

A. Promotes development of general managers
B. Aids adaptation to fast-changing environment
C. Enhances a uniform policy
D. Relieves top management of some burden of decision-making
E. Gives managers more freedom and independence in decision-making

 

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BMF – May 2015 – L1 – SB – Q5b – Management, Individual, and Organisational Behaviour

Discuss hygiene factors and motivators in Herzberg’s two-factor theory.

Write briefly on the following:
i. Hygiene factors
ii. Motivators

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BMF – May 2015 – L1 – SB – Q5a – Management, Individual, and Organisational Behaviour

List and explain the five levels of human needs as per Maslow’s hierarchy.

List and explain the FIVE general types of human needs in ascending order.

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BMF – MAY 2015 – L1 – SA – Q19 – Management, Individual, and Organisational Behaviour

Identifying the leadership style based on authority and control over rewards.

A leadership style in which the leader has the authority to withhold or give reward and punishment is referred to as ………………. style.

A. Democratic leadership
B. Participative leadership
C. Contingency leadership
D. Autocratic leadership
E. Laissez faire leadership

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BMF – MAY 2015 – L1 – SA – Q14 – Management, Individual, and Organisational Behaviour

Understanding how meeting employee social and psychological needs aligns with organizational goals.

Meeting the social and psychological needs of employees in the fulfilment of organisational goals can be referred to as:

A. Motivating
B. Controlling
C. Organising
D. Planning
E. Coordinating

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BMF – May 2015 – L1 – SA – Q7 – Management, Individual, and Organisational Behaviour

This question focuses on identifying a key instrument used to influence and change organizational culture.

Which of the following is a key instrument in changing organisational culture?

A. Training
B. Team membership
C. MBO Strategy
D. Problem analysis
E. Growth

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BMF – May 2015 – L1 – SA – Q6 – Management, Individual, and Organisational Behaviour

This question tests the understanding of which management theory is closely related to Maslow’s higher-level needs.

Which of the following theories has assumptions that are closely related to Maslow’s higher-level needs?

A. Theory X
B. Theory Y
C. Theory Z
D. Theory XY
E. Theory XYZ

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BF – Nov 2015 – L1 – SB – Q5 – Management, Individual, and Organizational Behaviour

Identifying causes of conflict in organizations and strategies for managing conflict.

Work organizations are often structured around teams. However, teamwork brings about interactions among people which may sometimes lead to conflict.

Required:
a. State and explain FIVE causes of conflict in organizations. (12 Marks)
b. Explain briefly FOUR strategies for managing conflict in work organizations. (8 Marks)

(Total: 20 Marks)

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BF – Nov 2015 – L1 – SA – Q12 – Management, Individual, and Organisational Behaviour

Understanding the term related to perceived performance and rewards.

The extent to which the individual perceives that effective performance will lead to desired rewards is described as:
A. Expectancy
B. Instrumentality
C. Valence
D. Perception
E. Productivity

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BMF – May 2018 – L1 – SA – Q20 – Management, Individual, and Organisational Behaviour

Identifies the theory of motivation based on conscious choices between alternatives.

The theory of motivation, which states that our behaviour is the result of conscious choices that we make between different alternatives, is known as
A. Maslow’s hierarchy of needs
B. Vroom’s expectancy model
C. McClelland’s motivational needs
D. Heifetz’s activity model
E. Herzberg’s hygiene and motivational factors

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BMF – May 2018 – L1 – SA – Q17 – Management, Individual, and Organisational Behaviour

Identifies the culture also known as club or spider’s web culture.

A club culture or spider’s web culture is also known as
A. Personal culture
B. Existential culture
C. Task culture
D. Role culture
E. Power culture

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BMF – May 2018 – L1 – SA – Q15 – Management, Individual, and Organisational Behaviour

Identifies the theorist associated with the Human Relations School of Management.

Who amongst the following theorists is associated with the Human Relations School of Management?
A. Max Weber
B. Elton Mayo
C. Henry Mintzberg
D. Rosemary Stewart
E. Lyndall Urwick

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BMF – May 2018 – L1 – SA – Q12 – Management, Individual, and Organisational Behaviour

Identifies factors impacting group cohesiveness.

The factors that impact group cohesiveness EXCLUDE
A. Group success
B. Task cohesion
C. Location
D. Finance
E. Leadership style

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BMF – May 2018 – L1 – SA – Q7 – Management, Individual, and Organizational Behavior

Identifying the level of culture in organizational behavior.

The level of culture in which unconscious beliefs, perceptions, and thoughts reside is known as:
A. Norms
B. Beliefs
C. Values
D. Basic underlying assumptions
E. Behaviors

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BMF – Nov 2021 – L1 – SB – Q4A – Management, Individual, and Organisational Behaviour

Question discusses the five categories of management responsibilities as per Peter Drucker.

State and explain FIVE categories of management’s responsibility as suggested by Peter Drucker.
(10 Marks)

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