Communications in Business – Page 4

BMF – Nov 2020 – L1 – SA – Q17 – Communications in Business

Identify the decade when early communication models were developed.

Question

Early communication models were developed in the:
A. 1910s
B. 1920s
C. 1930s
D. 1940s
E. 1950s

Answer

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Tags: Business Communications, Communication Models, History
Level: Level 1

Topic: Communications in Business
Series: NOV 2020

BMF – MAY 2016 – L1 – SA – Q17 – Communications in Business

Multiple choice question identifying an example of informal communication in the workplace.

Question

An example of informal communication is

A. Grapevine
B. Buzz
C. Pipeline
D. Noise
E. Uproar

Answer

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Tags: Grapevine, Informal Communication, Workplace Communication
Level: Level 1

Topic: Communications in Business
Series: MAY 2016

BMF – MAY 2016 – L1 – SA – Q16 – Communications in Business

Multiple choice question on the primary ways of exchanging information in workplaces.

Question

In work places, as in all aspects of living, people must communicate. What are the TWO ways of exchanging information?

A. Formal and informal communication
B. Telephone and fax messages
C. Television and newspapers
D. Television and print media
E. Email messages and mobile phones

Answer

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Tags: Business Communication, Communication, Information Exchange
Level: Level 1

Topic: Communications in Business
Series: MAY 2016

BMF – Nov 2014 – L1 – SB – Q6 – Communications in Business

Identify communication barriers and methods to improve communication effectiveness.

Question

Communication permeates every managerial function in work organizations. Communication can only be said to be effective if the message is interpreted in its intended form.

Required:

a. Identify FIVE factors that can constitute barriers to effective communication. (10 Marks)
b. State FIVE methods that can be used to improve communication effectiveness. (10 Marks)

(Total 20 Marks)

Answer

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Tags: Communication Barriers, Communication Effectiveness, Improving Communication
Level: Level 1

Topic: Communications in Business
Series: NOV 2014

BMF – MAY 2015 – L1 – SA – Q20 – Communications in Business

Defining the process of information transmission in business contexts.

Question

The process of transmission of information from one person, group or organisation to another is called:

A. Decoding
B. Communication
C. Globalization
D. Presentation
E. Translation

Answer

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Tags: Business Communication, Communication, Decoding, Information transmission
Level: Level 1

Topic: Communications in Business
Series: MAY 2015

BMF – May 2015 – L1 – SA – Q8 – Communications in Business

This question tests understanding of the type of communication referred to as "Grapevine" in organizational contexts.

Question

Which type of communication is Grapevine?

A. Formal
B. Informal
C. External
D. Formal and Informal
E. Internal and External

Answer

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Tags: Communication, Grapevine, Informal Communication
Level: Level 1

Topic: Communications in Business
Series: MAY 2015

BF – Nov 2015 – L1 – SB – Q6 – Communications in Business

Discussing the concept of communication and its significance in business organizations.

Question

Communication is the life-blood of all business organizations.

Required:
a. Explain the concept of communication. (5 Marks)
b. Explain briefly FIVE reasons why communication is important to business organizations. (15 Marks)

(Total: 20 Marks)

Answer

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Tags: Business Importan Organizational Behaviour, Communication
Level: Level 1

Topic: Communications in Business
Series: NOV 2015

BF – Nov 2015 – L1 – SA – Q19 – Communications in Business

Identifying what is not a standard method of business communication.

Question

Which of the following is NOT a standard example of business communication method?
A. Circulars
B. Newsletters
C. Memorandum
D. Requisition
E. Telegram

Answer

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Tags: Business Communication, Methods, Standards
Level: Level 1

Topic: Communications in Business
Series: NOV 2015

BF – Nov 2015 – L1 – SA – Q15 – Communications in Business

Identifying the term for communication flowing between superior and subordinate.

Question

Communication that flows from the superior to the subordinates and back from the subordinates to the superior is called:
A. Vertical
B. Horizontal
C. External
D. Oral
E. Written

Answer

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Topic: Communications in Business
Series: NOV 2015

BF – Nov 2015 – L1 – SA – Q14 – Communications in Business

Identifying what is not a barrier to effective communication.

Question

Which of the following is NOT a barrier to effective communication?
A. Status differences
B. Fear
C. Information overload
D. Information download
E. Verbal difficulties

Answer

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Tags: Barriers, Communication, Effective communication
Level: Level 1

Topic: Communications in Business
Series: NOV 2015

BMF – Nov 2019 – L1 – SB – Q5a, b – Communications in Business

Identify and explain key elements of business communication and state listening skills.

Question

(a) Identify and explain the key elements of business communication. (9 Marks)

(b) State FIVE listening skills that can aid effective oral and face-to-face communication. (5 Marks)

Answer

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Tags: Business Communication, Interpersonal Skills, Listening Skills
Level: Level 1

Topic: Communications in Business
Series: NOV 2019

BMF – Nov 2019 – L1 – SA – Q18 – Communications in Business

Identifying one of the key elements of communication planning

Question

Which of the following is ONE of the four key elements of communication planning?
A. Efficiency
B. Authority
C. Structure
D. Regulation
E. Effectiveness

Answer

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Tags: Business Communication, Communication Planning
Level: Level 1

Topic: Communications in Business
Series: NOV 2019

BMF – May 2017 – L1 – SB – Q2a – Communications in Business

Illustrates the basic elements of a communication system with a diagram.

Question

Communication is important for organisational efficiency, but the effectiveness of a communication system depends on the effectiveness of each of its elements. With the aid of a diagram illustrate the basic elements of a communication system.

Answer

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Tags: Basic Elements of Communication, Communication Systems, Organizational Efficiency
Level: Level 1

Topic: Communications in Business
Series: MAY 2017

BMF – May 2017 – L1 – SA – Q4 – Communications in Business

Identification of the communication pattern where all members interact freely with each other.

Question

The communication pattern in which everyone communicates with everyone else is the:

A. Circle
B. Wheel
C. The Y
D. Chain
E. All-channel

Answer

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Tags: Communication, Communication Patterns, Organizational Behavior
Level: Level 1

Topic: Communications in Business
Series: MAY 2017

BMF – Mar July 2020 – L1 – SB – Q3c – Communications in Business

Listing and explaining key issues to address in a business report.

Question

Business reports are usually longer than memos or letters, but they still need to be kept simple and understandable.

Required:
List and explain FIVE key issues to address in a business report.

Answer

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Tags: Business Reports, Effective communication, Report Writing
Level: Level 1

Topic: Communications in Business
Series: MAR/JULY 2020

Title: BMF – Mar July 2020 – L1 – SB – Q3b – Communications in Business

Describing primary and secondary sources of information for a report.

Question

There are TWO broad sources of researching a report.

Required:
State and describe briefly these TWO sources, giving FOUR examples in each case.

Answer

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Tags: Information Sources, Report Writing, Research Methods
Level: Level 1

Topic: Communications in Business
Series: MAR/JULY 2020

BMF – Mar July 2020 – L1 – SB – Q3a – Communications in Business

Identifying features of a bad report.

Question

The purpose of report writing is to write a credible report that is sincere and achieves its objectives, but the task of writing a report can be daunting, leaving the author with a helpless feeling of where to start.

Required:
State EIGHT features of a bad report.

Answer

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Tags: Business Reports, Communication Skills, Report Writing
Level: Level 1

Topic: Communications in Business
Series: MAR/JULY 2020

BMF – Mar July 2020 – L1 – SA – Q20 – Communications in Business

Identifying an advantage of video conferencing.

Question

One of the advantages of video conferencing is
A. Anxiety
B. Signal quality
C. Appearance consciousness
D. Eye contact
E. Telecommuting

Answer

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Tags: Business Communication, Technology, Video Conferencing
Level: Level 1

Topic: Communications in Business
Series: MAR/JULY 2020

BMF – Mar July 2020 – L1 – SA – Q19 – Communications in Business

Identifying a non-key component of a business report.

Question

Which of the following is NOT a key component of a business report?
A. Reader
B. Conveyance
C. Objective
D. Subject
E. Structure

Answer

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Tags: Business Reports, Documentation, Report Writing
Level: Level 1

Topic: Communications in Business
Series: MAR/JULY 2020

BMF – Mar July 2020 – L1 – SA – Q18 – Communications in Business

Significance of reinforcing already communicated information.

Question

Reinforcing already communicated information signifies
A. Seriousness
B. Fidgeting
C. Disapproval
D. Recognition
E. Timidity

Answer

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Tags: Business Communication, Communication, Information Reinforcement
Level: Level 1

Topic: Communications in Business
Series: MAR/JULY 2020

Topic: Communications in Business

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BMF – Nov 2020 – L1 – SA – Q17 – Communications in Business

Identify the decade when early communication models were developed.

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BMF – MAY 2016 – L1 – SA – Q17 – Communications in Business

Multiple choice question identifying an example of informal communication in the workplace.

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BMF – MAY 2016 – L1 – SA – Q16 – Communications in Business

Multiple choice question on the primary ways of exchanging information in workplaces.

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BMF – Nov 2014 – L1 – SB – Q6 – Communications in Business

Identify communication barriers and methods to improve communication effectiveness.

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BMF – MAY 2015 – L1 – SA – Q20 – Communications in Business

Defining the process of information transmission in business contexts.

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BMF – May 2015 – L1 – SA – Q8 – Communications in Business

This question tests understanding of the type of communication referred to as "Grapevine" in organizational contexts.

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BF – Nov 2015 – L1 – SB – Q6 – Communications in Business

Discussing the concept of communication and its significance in business organizations.

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BF – Nov 2015 – L1 – SA – Q19 – Communications in Business

Identifying what is not a standard method of business communication.

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BF – Nov 2015 – L1 – SA – Q15 – Communications in Business

Identifying the term for communication flowing between superior and subordinate.

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BF – Nov 2015 – L1 – SA – Q14 – Communications in Business

Identifying what is not a barrier to effective communication.

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BMF – Nov 2019 – L1 – SB – Q5a, b – Communications in Business

Identify and explain key elements of business communication and state listening skills.

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BMF – Nov 2019 – L1 – SA – Q18 – Communications in Business

Identifying one of the key elements of communication planning

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BMF – May 2017 – L1 – SB – Q2a – Communications in Business

Illustrates the basic elements of a communication system with a diagram.

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BMF – May 2017 – L1 – SA – Q4 – Communications in Business

Identification of the communication pattern where all members interact freely with each other.

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BMF – Mar July 2020 – L1 – SB – Q3c – Communications in Business

Listing and explaining key issues to address in a business report.

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Title: BMF – Mar July 2020 – L1 – SB – Q3b – Communications in Business

Describing primary and secondary sources of information for a report.

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BMF – Mar July 2020 – L1 – SB – Q3a – Communications in Business

Identifying features of a bad report.

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BMF – Mar July 2020 – L1 – SA – Q20 – Communications in Business

Identifying an advantage of video conferencing.

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BMF – Mar July 2020 – L1 – SA – Q19 – Communications in Business

Identifying a non-key component of a business report.

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BMF – Mar July 2020 – L1 – SA – Q18 – Communications in Business

Significance of reinforcing already communicated information.

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