Tag (SQ): Shared Servicing

(a) During strategy implementation, important management issues need to be reviewed for their appropriateness for the new strategy. Many organizations fail to achieve their strategic objectives not because they do not develop the right strategies but because many issues are not resolved during the implementation. They may not have the right organizational structure, a fitting culture, an efficient leadership while communication may be poor.

Required:

Discuss the importance of each of the following in successful strategy implementation:

(i) Effective communication

(ii) Strategic leadership                                                                                                                                                                                                                                                                                                                                                                                                                                                 (b)

You have been consulted by the CEO of Vision Designs, a designing and publishing company, to clarify some strategic management terminologies to aid him to finish a proposal for consideration by the company’s board of directors.

Required:

Using relevant examples, explain the following types of modular organization structures.

(i) Outsourcing

(ii) Offshoring

(iii) Shared servicing

(c) Explain TWO limitations that are associated with offshoring.