- 8 Marks
BMIS – L1 – QD1 – Organisation culture in business
Identify Schein's three levels of culture, and determine which is hardest to interpret and change.
Question
(a)
(i) What are the three levels of culture identified by Schein?
(ii) Which of these levels of culture is the most difficult to interpret and understand?
(iii) Which of these levels of culture is the most difficult to change?
(b) A music publishing company operates from a single office building. Everyone in the company calls each other by their first name or familiar name. All meetings between employees or with clients and customers are held in a cafeteria on the second floor of the building, and there are no meeting rooms or other meeting spaces.
Which of the three levels of culture, as identified by Schein, do these features of the company represent?
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