- 20 Marks
BMIS – L1 – QE6 – Introduction to information technology and information systems
Explain Business Process Re-engineering for Nexlify.
Question
Nexlify is a large manufacturing firm, dealing in several product lines. Currently, there are plans to explore other foreign markets for its products. 40 staff are tasked with matching goods received notes with orders and then with invoices. It has been observed that an appreciable length of time is spent trying to find why some of the set of three documents do not agree. While some managers recommend the computerisation of the existing process to facilitate matching, others propose the use of Business Process Re-engineering.
(a) Explain Business Process Re-engineering.
(b) State FIVE characteristics of a re-engineered business process.
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