Subject (SQ): Business Management and Information Systems

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BMIS – L1 – SA – Q17.3 – Introduction to Information Technology and Information Systems

Identifies which department uses a database to record supplier details for inventory items.

A database containing inventory records is used by different departments in an organisation. Which department would use it to record details of suppliers of each particular raw material item or component item?

A   Purchasing department

B   Stores department

C   Accounts department

D   Sales department

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BMIS – L1 – SA – Q17.2 – Introduction to Information Technology and Information Systems

Classifies an annual budget as a type of information used in management decisions.

An annual budget is an example of which of the following?

A   Data

B   Operational information

C   Tactical information

D   Strategic information

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BMIS – L1 – SA – Q17.1 – Introduction to Information Technology and Information Systems

Identifies type of bias in presenting market research survey results using averages to suggest better outcomes.

The outcome of a market research survey is presented using averages to intentionally suggest better results than were actually found by the survey. This is an example of which of the following?

A   Confirmation bias

B   Reporting bias

C   Selection bias

D   Outlier bias

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BMIS – L1 – SA – Q16.5 – Teams

Lists Tuckman’s four stages of team development in order.

Tuckman identified four stages of development. In order, they are:

A   Forming, storming, norming and performing

B   Norming, caring, performing and maturing

C   Storming, forming, performing and dorming

D   Norming, storming, maturing and performing

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BMIS – L1 – SA – Q16.4 – Teams

Matches Chakara’s caring and team-spirit-promoting traits to a Belbin role.

Chakara is rather mild, sensitive and caring. She has an ability to respond to people and to situations, and to promote team spirit. Which of Belbin’s roles does she fit into?

A   Monitor-evaluator

B   Plant

C   Specialist

D   Team worker

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BMIS – L1 – SA – Q16.3 – Teams

Classifies a progress chaser ensuring timetable adherence as a Belbin team role.

One of Belbin’s roles could be described as an unpopular but necessary individual. A progress chaser who ensures that timetables are met can be classified as a:

A   Implementer

B   Resource investigator

C   Completer/finisher

D   Co-ordinator

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BMIS – L1 – SA – Q16.2 – Teams

Identifies Belbin’s team roles in the concern for people and feelings area.

Belbin identified nine team roles divided into three areas: doing/acting, problem solving/thinking and concern for people and feelings. The roles included in the concern for people and feelings area are:

A   Implementer, co-ordinator, shaper

B   Monitor/evaluator, plant, specialist

C   Resource investigator, team worker, co-ordinator

D   Completer/finisher, co-ordinator, specialist

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BMIS – L1 – SA – Q16.1 – Teams

Identifies characteristics distinguishing formal teams from informal work groups.

A formal team differs from informal work groups. Which of the following does NOT describe a formal team?

A   It is created to perform a specific task and is then disbanded. The group is often made up of individuals from different functional         areas of the organisation (it is ‘multi-disciplinary’).

B   It has a clear set of work tasks, with specific objectives.

C   It is not organised by management and has no specific objective or tasks.

D   It has a formal existence – members have formal roles and job titles.

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BMIS – L1 – SA – Q15.5 – Motivation

Identifies whose theory links motivation to unsatisfied needs in a hierarchy.

Whose theory of motivation suggests that an individual is motivated by the need at a level in the hierarchy that has not yet been satisfied?

A   McGregor

B   Argyris

C   Maslow

D   Herzberg

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BMIS – L1 – SA – Q15.4 – Motivation

Selects the correct ascending order of Maslow's hierarchy of needs.

Maslow’s theory of motivation suggests that there is a hierarchy of needs. Which one of the following presents needs in ascending order? (lower to higher)

A   Self-Actualisation, Ego, Social, Safety

B   Physiological, Ego, Social, Self-Actualisation

C   Safety, Social, Ego, Self-Actualisation

D   Ego, Safety, Social, Self-Actualisation

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