- 1 Marks
Assesses if co-operatives are owned by shareholders.
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Subject (SQ): Business Management and Information Systems
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- 1 Marks
Determines factors in Mendelow’s stakeholder analysis matrix.
Question
According to Mendelow’s stakeholder analysis matrix, the way in which management should deal with a group of stakeholders about a particular matter should depend on the group’s:
AÂ Â power and interest in the matter
BÂ Â rights in the matter and power
CÂ Â position and interest in the matter
DÂ Â rights in the matter and degree of commitment
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- Tags: ICAG, interest, Mendelow’s matrix, multiple choice, Power, Stakeholder Analysis
- Level: Level 1
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- 1 Marks
Identifies external stakeholders of an organisation.
Question
The external stakeholders of an organisation include:
AÂ Â employees, board of directors, suppliers
BÂ Â government, suppliers, pressure groups
CÂ Â government, board of directors, suppliers
DÂ Â pressure groups, management, government
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- 15 Marks
Explain VPN and its application in accounting with benefits.
Question
Technological developments have had a profound effect on the way organisations organise their work and carry out their operations.
Required:
(a) Briefly explain the following technological development:
(i) Virtual Private Network (VPN)
(b) Suggest an application of this development to the accounting or financial sector, and explain the benefits it would offer.
(a) Briefly explain the following technological development:
(i) Chatbots
(ii) Artificial Intelligence (AI)
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- 8 Marks
Cloud Computing, Accounting Software, Accessibility, Security, Cost Reduction
Question
The finance department at your organisation, Apex Solutions, is considering moving from traditional accounting software to cloud-based accountancy software.
Required:
Briefly explain FOUR advantages from which the finance department could benefit by moving to cloud-based accountancy software
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- Tags: Accessibility, Accounting Software, Cloud Computing, Cost Reduction, Security
- Level: Level 1
- Topic: The internet
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- 11 Marks
Explains the purpose of CRM in understanding customer behavior and improving marketing operations.
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- Tags: Hackers, Human Error, IS Security, Natural Disasters, Sabotage, Technical Error, Viruses
- Level: Level 1
- Topic: The internet
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- 20 Marks
Explain steps QuickPath should have taken for software acquisition and defect handling.
Question
TechEasy, a company, is addressing issues with software acquisition and maintenance.
(a) Describe the steps TechEasy should have taken to acquire software and clear software bugs.
(b) Explain how TechEasy should handle software defects and problems in the future.
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- 20 Marks
Explain Business Process Re-engineering for Nexlify.
Question
Nexlify is a large manufacturing firm, dealing in several product lines. Currently, there are plans to explore other foreign markets for its products. 40 staff are tasked with matching goods received notes with orders and then with invoices. It has been observed that an appreciable length of time is spent trying to find why some of the set of three documents do not agree. While some managers recommend the computerisation of the existing process to facilitate matching, others propose the use of Business Process Re-engineering.
(a) Explain Business Process Re-engineering.
(b) State FIVE characteristics of a re-engineered business process.
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