Series: OCT 2022

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QMDDM – OCT 2022 – L2 – Q3 – Digital TV Subscription Transition Analysis

Given a transition matrix for subscribers between Star-Television, Multi-Television, and none, with initial populations, compute the subscriber numbers after 3 years, 5 years, and the long-run equilibrium.

Question

Two competing companies ( Star-Television and Multi-Television) offer digital television service to
a city of 100,000 households. The changes in digital TV subscriptions each year are shown by the
transition matrix P below:

S M None

0.70 0.15 0.15

0.20 0.80 0.15

0.10 0.05 0.70

P M

None

The current populations in the three states is

15,000

20,000

65,000

(a) If P remains the same year after year, find the number of subscribers after
(i) 3 years (ii) 5 years (b) If P remains the same year after year, find the number of subscribers in the long run.

Answer

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Tags: decision making under uncertainty, Markov chains, probability distributions, steady state equilibrium, subscriber forecasting, transition matrix
Level: Level 2

QM – OCT 2022 – L2 – Q2 – Summary Statistics for Weekly Food Expenditure

Using data on weekly food expenditures from families in Accra, calculate the 20th and 80th percentiles, interquartile range, mean, median, standard deviation, and coefficient of skewness; provide a brief description and interpretation of these statistics in the context of the survey results.

Question

The following data were obtained from a survey requesting Thirty (30) different families in Accra
to list their weekly expenditure on food:

105 85 72 64 106 86 87 78 108 145 102 86 74 72 103 94 63 73 89 75 88 88 107 101

(a) Calculate

(i) The 20th percentile expenditures (ii) The 80th percentile expenditures (iii) The interquartile range

(b) Calculate

(i) The mean (ii) Median (iii) Standard deviation (iv) Coefficient of skewness

(c) Write a brief description of the survey results; interpret each of the values of the

statistics in (a) and (b) above

Answer

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Tags: coefficient of skewness, data interpretation, food expenditure survey, household finance, interquartile range, Mean, Median, percentiles, Standard Deviation
Level: Level 2

POM – OCT 2022 – L1 – Q8 – Total Quality Management in Microfinance

Present reasons for preferring TQM, explain characteristics of quality for TQM planning, and factors influencing TQM success in addressing microfinance challenges like queues and staff issues.

Question

Digitized Microfinance Company Limited is encountering quality management challenges and asa result, the top twenty (20) profitable customers are threatening to close their accounts if solutionsare not forthcoming. The challenges are:

(i) Long queues in the ten (10) banking halls,

(ii) High incidence of idle time of ATMs,

(iii) High tardiness among tellers and

(iv) Staff ignorance of policies and standard operating procedures.

The management of Digitized Microfinance Company Limited has approached you to use Total Quality Management (TQM) skills to rectify the situation.

(a) Make a presentation to the management stating five (5) reasons why TQM is preferred to any other management concept? [5 Marks]

(b) List and explain five (5) characteristics of quality that can be considered in the planning and designing of the TQM programme? [10 Marks]

(c) List and explain five (5) factors that can influence the success of the TQM implementation? [10 Marks]

[Total Marks – 25]

Answer

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Tags: Characteristics of Quality, Microfinance, Quality Challenges, Success Factors, Total Quality Management
Level: Level 1

Topic: TECHNIQUES AND TOOLS OF MANAGEMENT
Series: OCT 2022

POM – OCT 2022 – L1 – Q7 – Strategies for Pension Company Management

As General Manager of Awake Pension Company, describe strategies to address high customer complaints, staff conflicts, limited knowledge of organizational design, no strategic direction, and high attrition.

Question

The Board of Directors of Awake Pension Company in Ho has hired you as the General Manager. Upon assumption of duty, you made this observation in the Awake Pension Company:

(a) High customer complaints,

(b) High incidence of conflict among staff,

(c) Staff limited knowledge of importance of the organizational design,

(d) No strategic direction and

(e) High staff attrition rate.

As the General Manager, describe strategies you will operationalize to rectify these anomalies in the Awake Pension Company?

[Total Marks – 25]

Answer

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Tags: Conflict, Customer Complaints, Organizational Design, Pension Company, Staff Attrition, Strategic Direction
Level: Level 1

Topic: CUSTOMER RELATION
Series: OCT 2022

POM – OCT 2022 – L1 – Q6 – Functional Areas of Management

Write short notes on key functional areas: Organizational Behaviour, Marketing Management, Production Management, Operations Management, and Human Resource Management.

Question

Write short notes on the following functional areas of Management:

(a) Organizational Behaviour [5 Marks]

(b) Marketing Management [5 Marks]

(c) Production Management [5] Marks

(d) Operations Management [5 Marks]

(e) Human Resource Management [5 Marks]

[Total Marks – 25]

Answer

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Tags: Human Resource Management, Marketing Management, Operations Management, Organizational Behaviour, Production Management
Level: Level 1

Topic: GENERAL MANAGEMENT PRACTICES
Series: OCT 2022

POM – OCT 2022 – L1 – Q5 – Planning and Controlling Functions

Distinguish between planning and controlling, list reasons for planning, and describe limitations of planning in banks.

Question

Every employee is required to perform basic management functions such as planning, organizing, directing and controlling functions at the workplace.

(a) Distinguish between “Planning” and “Controlling” at the workplace? [5 marks]

(b) List five (5) reasons associated with planning at the workplace? [10 Marks]

(c) Describe five (5) limitations linked to planning in banks? [10 Marks]

[Total Marks – 25]

Answer

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Tags: Controlling, Limitations, Planning, Reasons for Planning, Workplace Management
Level: Level 1

Topic: MANAGERIAL FUNCTIONS
Series: OCT 2022

POM – OCT 2022 – L1 – Q4 – Organizing Function in Business

Explain and differentiate organizing and organization, elements for designing a bank's structure, and benefits of organizational structure in banking.

Question

Organizing function in any business organization serves as the “architect” that facilitates the implementation of the game plan and for that matter the achievement of the strategic direction.

(a) In your own words how will you explain and differentiate between these two concepts: “Organizing” and “Organization”? [5 Marks]

(b) State and briefly explain five (5) elements you will consider when designing an organizational structure for a named bank in Ghana? [10 Marks]

(c) Describe five (5) benefits associated with organizational structure of a bank? [10 Marks]

[Total Marks – 25]

Answer

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Tags: Bank Design, Benefits, Organization, Organizational Structure, Organizing
Level: Level 1

Topic: MANAGERIAL FUNCTIONS
Series: OCT 2022

POM – OCT 2022 – L1 – Q2 – Organizational Culture in Banking Competition

Discuss how organizational culture can help a named Ghanaian bank compete in the dynamic financial sector, especially against stiff competition through innovation and agility.

Question

The savings and loans company wing of the financial and banking industry of Ghana continues to face stiff competition from other financial institutions; and as a result, the former must search for innovative strategies, including digitalization to remain agile and competitive.

Discuss means through which organizational culture can facilitate a named bank in Ghana to compete in this dynamic financial landscape?

[Total Marks – 25]

Answer

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Tags: Followership, Leadership, Management, Sources of Power, Strategies, Visionary Leadership
Level: Level 1

Topic: MANAGERIAL FUNCTIONS
Series: OCT 2022

POM – OCT 2022 – L1 – Q1 – Business Environment in Banking

Discuss the external and internal environments of a bank, factors influencing them, and how SWOT analysis can drive changes in Ghana's banking sector.

Question

The Ghanaian business environment has become very dynamic, hence all managers of business

organizations must be conversant with the factors, rate of change and effects on the economy.

(a) Describe what is meant by the external environment and the internal environment of a named bank? [5 Marks]

(b) List any three (3) factors of the internal environment and two (2) factors of the external environment and mention their importance in managing a bank? [10 Marks]

(c) List and explain with examples, how SWOT Analysis can bring about change(s) of the banking industry of Ghana? [10 Marks]

[Total Marks – 25]

Answer

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Tags: Banking Industry, External Environment, Ghanaian economy, Internal Environment, SWOT Analysis
Level: Level 1

Topic: INTRODUCTION TO MANAGEMENT
Series: OCT 2022

PBL – OCT 2022 – L1 – Q8 – Rule in Rylands v Fletcher and Defences

Discuss the Rule in Rylands v Fletcher and available defences.

Question

(a) Discuss the Rule in Ryland’s v. Fletcher 1868. (10 marks)

(b) What are the Defences available to the Rule in Ryland’s .V. Fletcher? (10 marks)

Answer

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Tags: Defences, Non-Natural Use of Land, Rylands v Fletcher, Strict Liability, Tort Law
Level: Level 1

Topic: Law of Tort
Series: OCT 2022

CIBG – FRPA 2022 – L3 – Q1A – IAS 2 Inventories Treatment and Disclosure

Explain the treatment of fixed production overheads, valuation of closing inventories, cost identification methods under IAS 2, and state four disclosure requirements.

Question

IAS 2: Inventories, prescribes the accounting treatment for inventories in financial statements.

You are required to:

(a) Briefly explain how IAS 2: Inventories requires the following to be dealt with.

(i) Fixed production overhead costs.

(ii) The valuation of closing inventories.

(iii) The method to use in the identification of costs when there are large numbers of items which are ordinarily interchangeable. (12 marks)

(b) State four disclosure requirements of IAS 2: Inventories, in respect of closing inventories. (8 marks)

(Total: 20marks)

Answer

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Tags: cost identification, Disclosure Requirements, fixed production overheads, IAS 2, Inventories, Valuation
Level: Level 3

Topic: Financial Reporting Framework
Series: OCT 2022

EOB – OCT 2022 – L1 – Q8 – True or False Statements

State True or False for 10 statements on various banking concepts

Question

1. A Credit Card holder must always have sufficient balance in in his or her account before can withdraw funds from their bank accounts.

2. The Ministry of Finance in Ghana issues operating licences to all Universal Banks before they commence their operations.

3. A Credit Union is among the number of financial institutions issued with licences to participate in cheque clearing or as a member of the Clearing house.

4. When the Incoterm is ex-warehouse, the seller or exporter is responsible for all the expenses incurred on the goods until the goods get to their destination.

5. In Ghana, the law that defines a cheque as a Bill of Exchange drawn on a banker payable on demand is the Bill of Exchange Act 1882.

6. When the Bank of Ghana decreases the bank rate from $27 %$ to $25 %$, the likely impact on the money market is to make the banks become more illiquid.

7. A commercial paper is a short-term debt instrument issued by a bank on behalf of the Central Bank.

8. When a bank and a customer sign facility agreement regarding an overdraft limit, it is known as an anticipatory limit.

9. It is a legal requirement in Ghana that syndicated lending involves a maximum of only three lending institutions.

10. When the Incoterm is delivered duty paid, the seller or exporter is responsible for all the expenses incurred on the goods until the goods get to their destination. (2 marks each,

Answer

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Tags: bank rate, Cheque Law, Commercial Paper, Credit Card, Credit Union, Incoterm, Licences, Overdraft, Syndicated Lending, True False
Level: Level 1

Topic: International Trade for Exporters and Importers
Series: OCT 2022

EOB – OCT 2022 – L1 – Q7 – Importance of KYC

State and explain five reasons why Know Your Customer is important in banking operations.

Question

State and explain any five reasons why Know Your Customer ( ( 20) ( 20 marks) and banking operations. ( 20 marks)

Answer

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Tags: Banking Operations, importance, Know Your Customer, KYC, reasons
Level: Level 1

Topic: Bankers and Customers Relationship
Series: OCT 2022

EOB – OCT 2022 – L1 – Q6 – Short Notes on Banking Terms

Write short notes on Bill of Lading, Mandate, Set Off, and Power of Attorney.

Question

Write short notes on the following: to the following::

Bill of of Lading ( 5 marks)

Mandate ( 5 marks)

Set of Off ( 5 marks)

Power of Attorney ( 2000)

Answer

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Tags: Bill of Lading, Mandate, Power of Attorney, Set-off, short notes
Level: Level 1

Topic: BANKING LAW 1989
Series: OCT 2022

EOB – OCT 2022 – L1 – Q5 – Bank Support for Trade

As branch manager, explain five ways banks support domestic and international trade.

Question

the Branch manager of your bank, state and As the the Branch of the Bank and state and explain any five ways by which the Banks and other deposit taking institutions support both domestic and international trade. ( 20 marks)

Answer

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Tags: Branch Manager, Deposit Institutions, Domestic Trade, International trade, Trade Support
Level: Level 1

Topic: BANKING SERVICES
Series: OCT 2022

EOB – OCT 2022 – L1 – Q4 – Loan Application Documents and Risks

Loan Documents, Facility Request, Risks, Personal Customers, Corporate Lending

Question

i.. MMMMM Limited ( (a grocery dealer) has applied for a loan One Million Ghana Cedis from Axis Bank Limited. State any five documents that the bank is likely to ask the company to provide in support of their facility request. (10 marks)

ii. State and explain any two risks a bank faces when it gives loan facilities to personal customers. (10 marks)

Answer

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Tags: Corporate Lending, Facility Request, Loan Documents, Personal Customers, Risks
Level: Level 1

Topic: REVIEW AND CONTROL OF ACCOUNTS
Series: OCT 2022

EOB – OCT 2022 – L1 – Q3 – Tax on Mobile Money Services

State and explain three advantages and two disadvantages of introducing a tax on mobile money services.

Question

As a financial consultant of the banks in West Africa, state and explain any three advantages and two disadvantages of the introduction of a tax on mobile money services. (20 marks)

Answer

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Tags: Advantages, Disadvantages, Financial Consulting, Mobile Money, Taxation, West Africa
Level: Level 1

Topic: Electronic Banking
Series: OCT 2022

EOB – OCT 2022 – L1 – Q2 – Challenges in Rural Finance Access

Explain five challenges rural dwellers face in accessing finance from universal banks.

Question

State and explain any five challenges faced by Rural dwellers in accessing finance from Universal banks.

(20 marks)

Answer

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Tags: Challenges, Finance Access, Ghanaian Banking, Rural Banking, universal banks
Level: Level 1

Topic: Development and the Banking System
Series: OCT 2022

EIB – OCT 2022 – L1 – Q8 – Government Income and Taxation

Sources of government revenue, taxation purposes, advantages, and disadvantages.

Question

(a) Name two sources of government income.(4 marks

(b) State two reasons why the government imposes taxes. ( (4 marks

(d) Give two reasons why direct taxes provide low revenue for your government. (4 marks

(e) Mention two disadvantages of indirect taxes. (4 marks

(Total marks:20

Answer

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Tags: direct tax advantages, government income, indirect tax disadvantages, low revenue reasons, taxes reasons
Level: Level 1

Topic: Public Finance
Series: OCT 2022

EIB – OCT 2022 – L1 – Q7 – Money Concepts and Bank Rate

Definitions and factors related to money, motives, and monetary policy tools.

Question

(a) What is legal money? (4 marks

(b) State two factors that determine the amount of money people reserve for speculative motives. (4 marks)

d) What is the most basic requirement of money? (4 marks

e) Define the term bank rate. (4 marks)

(Total marks:20)

Answer

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Tags: bank rate, legal money, money items, money requirement, speculative motives
Level: Level 1

Topic: Money
Series: OCT 2022

Series: OCT 2022

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QMDDM – OCT 2022 – L2 – Q3 – Digital TV Subscription Transition Analysis

Given a transition matrix for subscribers between Star-Television, Multi-Television, and none, with initial populations, compute the subscriber numbers after 3 years, 5 years, and the long-run equilibrium.

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QM – OCT 2022 – L2 – Q2 – Summary Statistics for Weekly Food Expenditure

Using data on weekly food expenditures from families in Accra, calculate the 20th and 80th percentiles, interquartile range, mean, median, standard deviation, and coefficient of skewness; provide a brief description and interpretation of these statistics in the context of the survey results.

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POM – OCT 2022 – L1 – Q8 – Total Quality Management in Microfinance

Present reasons for preferring TQM, explain characteristics of quality for TQM planning, and factors influencing TQM success in addressing microfinance challenges like queues and staff issues.

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POM – OCT 2022 – L1 – Q7 – Strategies for Pension Company Management

As General Manager of Awake Pension Company, describe strategies to address high customer complaints, staff conflicts, limited knowledge of organizational design, no strategic direction, and high attrition.

You're reporting an error for "POM – OCT 2022 – L1 – Q7 – Strategies for Pension Company Management"

POM – OCT 2022 – L1 – Q6 – Functional Areas of Management

Write short notes on key functional areas: Organizational Behaviour, Marketing Management, Production Management, Operations Management, and Human Resource Management.

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POM – OCT 2022 – L1 – Q5 – Planning and Controlling Functions

Distinguish between planning and controlling, list reasons for planning, and describe limitations of planning in banks.

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POM – OCT 2022 – L1 – Q4 – Organizing Function in Business

Explain and differentiate organizing and organization, elements for designing a bank's structure, and benefits of organizational structure in banking.

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POM – OCT 2022 – L1 – Q2 – Organizational Culture in Banking Competition

Discuss how organizational culture can help a named Ghanaian bank compete in the dynamic financial sector, especially against stiff competition through innovation and agility.

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POM – OCT 2022 – L1 – Q1 – Business Environment in Banking

Discuss the external and internal environments of a bank, factors influencing them, and how SWOT analysis can drive changes in Ghana's banking sector.

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PBL – OCT 2022 – L1 – Q8 – Rule in Rylands v Fletcher and Defences

Discuss the Rule in Rylands v Fletcher and available defences.

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CIBG – FRPA 2022 – L3 – Q1A – IAS 2 Inventories Treatment and Disclosure

Explain the treatment of fixed production overheads, valuation of closing inventories, cost identification methods under IAS 2, and state four disclosure requirements.

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EOB – OCT 2022 – L1 – Q8 – True or False Statements

State True or False for 10 statements on various banking concepts

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EOB – OCT 2022 – L1 – Q7 – Importance of KYC

State and explain five reasons why Know Your Customer is important in banking operations.

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EOB – OCT 2022 – L1 – Q6 – Short Notes on Banking Terms

Write short notes on Bill of Lading, Mandate, Set Off, and Power of Attorney.

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EOB – OCT 2022 – L1 – Q5 – Bank Support for Trade

As branch manager, explain five ways banks support domestic and international trade.

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EOB – OCT 2022 – L1 – Q4 – Loan Application Documents and Risks

Loan Documents, Facility Request, Risks, Personal Customers, Corporate Lending

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EOB – OCT 2022 – L1 – Q3 – Tax on Mobile Money Services

State and explain three advantages and two disadvantages of introducing a tax on mobile money services.

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EOB – OCT 2022 – L1 – Q2 – Challenges in Rural Finance Access

Explain five challenges rural dwellers face in accessing finance from universal banks.

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EIB – OCT 2022 – L1 – Q8 – Government Income and Taxation

Sources of government revenue, taxation purposes, advantages, and disadvantages.

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EIB – OCT 2022 – L1 – Q7 – Money Concepts and Bank Rate

Definitions and factors related to money, motives, and monetary policy tools.

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