Series: OCT 2022

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  • 25 Marks

QMDDM – OCT 2022 – L2 – Q3 – Digital TV Subscription Transition Analysis

Given a transition matrix for subscribers between Star-Television, Multi-Television, and none, with initial populations, compute the subscriber numbers after 3 years, 5 years, and the long-run equilibrium.

Two competing companies ( Star-Television and Multi-Television) offer digital television service to
a city of 100,000 households. The changes in digital TV subscriptions each year are shown by the
transition matrix P below:

S M None

0.70 0.15 0.15

0.20 0.80 0.15

0.10 0.05 0.70

S

P M

None

The current populations in the three states is

15,000

20,000

65,000

X

.

(a) If P remains the same year after year, find the number of subscribers after
(i) 3 years  (ii) 5 years  (b) If P remains the same year after year, find the number of subscribers in the long run.

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  • 26 Marks

QM – OCT 2022 – L2 – Q2 – Summary Statistics for Weekly Food Expenditure

Using data on weekly food expenditures from families in Accra, calculate the 20th and 80th percentiles, interquartile range, mean, median, standard deviation, and coefficient of skewness; provide a brief description and interpretation of these statistics in the context of the survey results.

The following data were obtained from a survey requesting Thirty (30) different families in Accra
to list their weekly expenditure on food:

105 85 72 64 106 86 87 78 108 145 102 86 74 72 103 94 63 73 89 75 88 88 107 101

(a) Calculate

(i) The 20th percentile expenditures (ii) The 80th percentile expenditures (iii) The interquartile range

(b) Calculate

(i) The mean   (ii) Median   (iii) Standard deviation   (iv) Coefficient of skewness

(c) Write a brief description of the survey results; interpret each of the values of the

statistics in (a) and (b) above

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  • 25 Marks

POM – OCT 2022 – L1 – Q8 – Total Quality Management in Microfinance

Present reasons for preferring TQM, explain characteristics of quality for TQM planning, and factors influencing TQM success in addressing microfinance challenges like queues and staff issues.

Digitized Microfinance Company Limited is encountering quality management challenges and asa result, the top twenty (20) profitable customers are threatening to close their accounts if solutionsare not forthcoming. The challenges are:

(i) Long queues in the ten (10) banking halls,

(ii) High incidence of idle time of ATMs,

(iii) High tardiness among tellers and

(iv) Staff ignorance of policies and standard operating procedures.

The management of Digitized Microfinance Company Limited has approached you to use Total Quality Management (TQM) skills to rectify the situation.

(a) Make a presentation to the management stating five (5) reasons why TQM is preferred to any other management concept? [5 Marks]

(b) List and explain five (5) characteristics of quality that can be considered in the planning and designing of the TQM programme? [10 Marks]

(c) List and explain five (5) factors that can influence the success of the TQM implementation? [10 Marks]

[Total Marks – 25]

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  • 25 Marks

POM – OCT 2022 – L1 – Q7 – Strategies for Pension Company Management

As General Manager of Awake Pension Company, describe strategies to address high customer complaints, staff conflicts, limited knowledge of organizational design, no strategic direction, and high attrition.

The Board of Directors of Awake Pension Company in Ho has hired you as the General Manager. Upon assumption of duty, you made this observation in the Awake Pension Company:

(a) High customer complaints,

(b) High incidence of conflict among staff,

(c) Staff limited knowledge of importance of the organizational design,

(d) No strategic direction and

(e) High staff attrition rate.

As the General Manager, describe strategies you will operationalize to rectify these anomalies in the Awake Pension Company?

[Total Marks – 25]

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  • 25 Marks

POM – OCT 2022 – L1 – Q6 – Functional Areas of Management

Write short notes on key functional areas: Organizational Behaviour, Marketing Management, Production Management, Operations Management, and Human Resource Management.

Write short notes on the following functional areas of Management:

(a) Organizational Behaviour [5 Marks]

(b) Marketing Management [5 Marks]

(c) Production Management [5] Marks

(d) Operations Management [5 Marks]

(e) Human Resource Management [5 Marks]

[Total Marks – 25]

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  • 23 Marks

POM – OCT 2022 – L1 – Q5 – Planning and Controlling Functions

Distinguish between planning and controlling, list reasons for planning, and describe limitations of planning in banks.

Every employee is required to perform basic management functions such as planning, organizing, directing and controlling functions at the workplace.

(a) Distinguish between “Planning” and “Controlling” at the workplace? [5 marks]

(b) List five (5) reasons associated with planning at the workplace? [10 Marks]

(c) Describe five (5) limitations linked to planning in banks? [10 Marks]

[Total Marks – 25]

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  • 25 Marks

POM – OCT 2022 – L1 – Q4 – Organizing Function in Business

Explain and differentiate organizing and organization, elements for designing a bank's structure, and benefits of organizational structure in banking.

Organizing function in any business organization serves as the “architect” that facilitates the implementation of the game plan and for that matter the achievement of the strategic direction.

(a) In your own words how will you explain and differentiate between these two concepts: “Organizing” and “Organization”? [5 Marks]

(b) State and briefly explain five (5) elements you will consider when designing an organizational structure for a named bank in Ghana? [10 Marks]

(c) Describe five (5) benefits associated with organizational structure of a bank? [10 Marks]

[Total Marks – 25]

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  • 25 Marks

POM – OCT 2022 – L1 – Q2 – Organizational Culture in Banking Competition

Discuss how organizational culture can help a named Ghanaian bank compete in the dynamic financial sector, especially against stiff competition through innovation and agility.

The savings and loans company wing of the financial and banking industry of Ghana continues to face stiff competition from other financial institutions; and as a result, the former must search for innovative strategies, including digitalization to remain agile and competitive.

Discuss means through which organizational culture can facilitate a named bank in Ghana to compete in this dynamic financial landscape?

[Total Marks – 25]

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  • 20 Marks

POM – OCT 2022 – L1 – Q1 – Business Environment in Banking

Discuss the external and internal environments of a bank, factors influencing them, and how SWOT analysis can drive changes in Ghana's banking sector.

The Ghanaian business environment has become very dynamic, hence all managers of business

organizations must be conversant with the factors, rate of change and effects on the economy.

(a) Describe what is meant by the external environment and the internal environment of a named bank? [5 Marks]

(b) List any three (3) factors of the internal environment and two (2) factors of the external environment and mention their importance in managing a bank? [10 Marks]

(c) List and explain with examples, how SWOT Analysis can bring about change(s) of the banking industry of Ghana? [10 Marks]

[Total Marks – 25]

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  • 20 Marks

PBL – OCT 2022 – L1 – Q8 – Rule in Rylands v Fletcher and Defences

Discuss the Rule in Rylands v Fletcher and available defences.

(a) Discuss the Rule in Ryland’s v. Fletcher 1868. (10 marks)

(b) What are the Defences available to the Rule in Ryland’s .V. Fletcher? (10 marks)

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  • 20 Marks

MFS – OCT 2022 – L2 – Q1 – Differences Between Monetarists and Intervention in Money Markets

Discuss differences between early and modern monetarists, consensus among economic schools, methods of authority intervention in money markets, and sources of finance for real estate developers.

a. Identify the main differences between the early monetarists or the quantity

theorists, and modern monetarists. What consensus exists between the opinion of the

Classicals, Monetarists and the Keynesians? (7 Marks)

b. What are the methods through which the authorities could intervene in the

operations of the money markets? (8 Marks)

c. List five (5) key sources of finance real estate developers use to finance their housing

projects.

(5 Marks)

[Total: 20 Marks]

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  • 20 Marks

MRB – OCT 2022 – L4 – Q8 – Data Sources for Strategic Risk Management in MFIs

Write short notes on four data sources (government initiatives, regulator pronouncements, media publications, business performance data) and how they aid strategic risk management in MFIs.

  1. In measuring the probability and potential impact of the various strategic risks on the MFIs, the Board and Key Management Personnel will focus on the adequacy of internal policies and procedures as well as the extent to which these policies and procedures are effective to control the occurrence and mitigate the potential effect of identified risks. Write short notes on the following data sources of information and indicate how they help strategic risk management of MFIs.

• Government initiatives and programs (5 Marks)

• Periodic pronouncements of the regulator (5 Marks)

• Media publications and changes in the industry landscape (5 Marks)

• Data on business performance (5 Marks)

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  • 20 Marks

MRB – OCT 2022 – L4 – Q7 – Policies and Procedures in Microfinance Institutions

Differentiate between policy and procedure; discuss four benefits of policies and procedure manuals for MFIs.

There is a general believe that given the size of microfinance institutions in Tier 2 down to Tier 4, there are too many demands for policies and procedures from the management and board of these institutions.

a) Differentiate between policy and procedure. (4 Marks)

b) Discuss four (4) benefits MFIs may derive from polices and procedure manuals for their businesses.

(16 Marks)

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  • 20 Marks

MRB – OCT 2022 – L4 – Q6 – Justifications for Disqualification of Directors in MFIs

Discuss four compelling justifications for disqualification of persons as Directors or Key Management in MFIs under Section 58 of Act 930.

Section 58 of the Banks and Specialized Deposit-Taking Institutions Act, 2016 (Act 930) prohibits a person from being appointed, elected or from accepting an appointment or election as a Director or Key Management Person of an MFI. Discuss 4 compelling justifications of the disqualification of a person appointed, elected or from accepting an appointment or election as a Director or Key Management Person of an MFI.

(20 Marks)

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  • 20 Marks

MRB – OCT 2022 – L4 – Q6 – Justifications for Disqualification of Directors in MFIs

Discuss four compelling justifications for disqualification of persons as Directors or Key Management in MFIs under Section 58 of Act 930.

Section 58 of the Banks and Specialized Deposit-Taking Institutions Act, 2016 (Act 930) prohibits a person from being appointed, elected or from accepting an appointment or election as a Director or Key Management Person of an MFI. Discuss 4 compelling justifications of the disqualification of a person appointed, elected or from accepting an appointment or election as a Director or Key Management Person of an MFI.

(20 Marks)

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  • 20 Marks

MRB – OCT 2022 – L4 – Q5 – Differences Between Banks and Specialized Deposit-Taking Institutions

List and explain five areas of differences between Banks and Specialized Deposit-Taking Institutions under Act 930.

How different are Banks from the Specialized Deposit-Taking Institutions according to the Act, 2016 (Act 930)?

List and explain five (5) areas of differences that exist between the two categories of financial intermediation.

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  • 20 Marks

MRB – OCT 2022 – L4 – Q4 – Repercussions of E-Levy on Digital Transformation in Rural Banks

Discuss the repercussions of the E-levy on digital transformation and savings mobilization in Rural and Community Banks

The Electronic Transaction Levy (E-levy) of a 1.5% taxation on electronic transactions, came into effect on the 1st of May, 2022. The levy applies to mobile money payments, bank transfers, merchant payments, and inward remittances (MoF 2022 Budget Highlights). The aim was to capture the informal sector and providing an opportunity for every Ghanaian to contribute towards nation building and also ensure that the hidden, submerged or informal economy is brought within the remit of the formal economy. More specifically, the move was a necessary economic tool to widen the tax net which would increase the country’s tax to GDP.
Discuss the repercussions of the levy on the digital transformation drive in Rural and Community Banks regarding the use of digital platforms in savings mobilization.

(20 Marks)

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  • 20 Marks

MRB – OCT 2022 – L4 – Q3 – Responsibilities of Key Management in Mitigating Strategic Risks

List and discuss five specific responsibilities of key management personnel in mitigating strategic risks in Rural and Community Banks

What are specific responsibilities of the Key Management Personnel team in ensuring appropriate measures are in place to mitigate strategic risks in Rural and Community Banks? List and discuss any 5 specific responsibilities of key management personnel of RCBs.

(20 Marks)

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  • 20 Marks

MRB – OCT 2022 – L4 – Q2 – Achievements of Rural and Community Banks in Ghana

List and explain five achievements of Rural and Community Banks in Ghana.

As a manager of your organization you were asked by the Board of Directors to prepare and deliver a paper on the achievement of Rural and Community Banks in Ghana. List and explain five (5) achievements of Rural and Community Banks in Ghana.

(20 Marks)

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  • 20 Marks

MRB – OCT 2022 – L4 – Q1 – Crop Yield Failure and Loan Repayment Strategies

Advise on strategic steps for farmers to ensure loan repayment amid crop yield failures due to climate change.

Crop yield failure is a common phenomenon in small scale farming more also in the era of increasing effect of climate change.

What strategic steps will you advise farmers take to ensure the repayment of their loans?

(20 Marks)

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