As a new Manager at the Edubiase branch of your bank, in the course of your work, your branch has collected a cheque for the account of a customer who turned out not to be the true owner of the cheque. Your Operations Manager did not open the account straightaway but for reasons unknown to you, he told the customer Timothy Ankrah that the bank would not open the account immediately but would only open the account if the cheque of GHC 500,000 the prospective account holder presented was cleared. After the cheque had cleared, your Operations Manager proceeded to open the account and the very next day, Timothy withdrew an amount of GHC 400,000.00 which he claimed was for the purchase of a car.

It transpires that the cheque had been stolen and Timothy was only an impersonator. Timothy is nowhere to be found.

The drawer of the cheque Mr. Banson has sued the bank for refund of the monies he has lost.

(a) What is a collecting bank? [2 Marks]

(b) Mention three duties of a collecting bank. [3 Marks]

(c) Mention and explain the statutory protection available to a collecting bank that collects a cheque for a party who is not the true owner of the cheque? [9 Marks] (d) What are the common law defences available to a collecting bank? [4 Marks]

(e) Will the bank be able to avail itself of the statutory protection? [2 Marks]

[Total marks:20]

(a) A collecting bank is a financial institution that acts as an agent for its customer in the process of collecting payment on a cheque or other negotiable instrument drawn on another bank. In Ghana, under the Bills of Exchange Act, 1961 (Act 55), the collecting bank receives the instrument from its customer, presents it to the paying bank for payment, and credits the customer’s account upon receipt of funds. This role exposes the bank to potential liability for conversion if the customer is not the true owner, as seen in cases like the 2018 Ghanaian banking cleanup where poor due diligence led to losses (e.g., similar issues in collapsed banks like uniBank). Practically, banks like GCB Bank Ghana emphasize KYC (Know Your Customer) protocols under BoG’s Anti-Money Laundering directives to mitigate such risks.

(b) Three key duties of a collecting bank are:

  • Duty to act with reasonable care and diligence: The bank must handle the collection process efficiently, verifying endorsements and ensuring no obvious irregularities, as per common law principles and BoG’s operational risk guidelines aligned with Basel II. For instance, in the scenario, delaying account opening until clearance shows partial diligence but fails in deeper verification.
  • Duty to collect for a customer in good faith and without negligence: Under Section 81 of the Bills of Exchange Act, 1961 (Act 55), the bank must ensure it is collecting for a legitimate customer, conducting due diligence to avoid aiding fraud, as highlighted in post-2019 BoG directives on fraud prevention.
  • Duty to credit the customer’s account promptly upon receipt of funds: Once cleared, funds must be made available without undue delay, but with safeguards against suspicious activities, as per the Payment Systems and Services Act, 2019 (Act 987), to prevent money laundering.

(c) The statutory protection available to a collecting bank that collects a cheque for a party who is not the true owner is provided under Section 81 of the Bills of Exchange Act, 1961 (Act 55). This section protects the collecting bank from liability for conversion (i.e., wrongfully dealing with the cheque as if it were its own or its customer’s property) if certain conditions are met. Conversion arises when the bank collects proceeds that belong to the true owner, potentially leading to tort claims, as in the UK case of Lloyds Bank Ltd v Savory & Co (1933), which influenced Ghanaian law.

Explanation of conditions for protection:

  • The bank must receive payment for a customer: The protection applies only if the recipient is a customer of the bank at the time of collection. In practice, Ghanaian banks like Ecobank Ghana define “customer” broadly under BoG’s Corporate Governance Directive 2018, but courts scrutinize if the relationship was established negligently.
  • The bank must act in good faith: This means without knowledge of any defect in title or fraud. For example, if red flags like a new customer presenting a large cheque are ignored, good faith may be questioned, as seen in Ghanaian cases post-2017 banking sector cleanup where negligence led to license revocations.
  • The bank must act without negligence: Negligence includes failing to inquire into suspicious circumstances, such as not verifying identity or endorsement. In the scenario, opening the account post-clearance without further checks (e.g., source of funds under BoG’s AML/CFT guidelines) could constitute negligence. If all conditions are satisfied, the bank is deemed not to have incurred liability for conversion, shielding it from claims by the true owner. This protection is crucial for operational efficiency, as banks handle millions of cheques annually; without it, liquidity risks would escalate, as evidenced by BoG’s 2023 recapitalization notices emphasizing risk management.

(d) Common law defences available to a collecting bank include:

  • Acting as an agent without notice of defect: The bank can argue it was merely an agent for collection and had no notice of the title defect, reducing liability under agency principles (e.g., estoppel or innocent passage of title).
  • Contributory negligence by the claimant: If the true owner (drawer) contributed to the loss through poor cheque safeguarding, the bank may reduce damages, as per tort law adapted in Ghana from English common law.
  • Volenti non fit injuria (consent to risk): If the drawer impliedly consented to risks by issuing the cheque insecurely, though rarely successful in banking cases.
  • Passage of time or limitation: Claims may be barred under the Limitation Act, 1972 (NRCD 54), if not brought within six years, providing a procedural defence.

(e) No, the bank will likely not be able to avail itself of the statutory protection under Section 81. The Operations Manager’s decision to delay account opening until clearance suggests awareness of potential risks, but proceeding without thorough due diligence (e.g., verifying Timothy’s identity or the cheque’s legitimacy beyond clearance) indicates negligence. In Ghanaian practice, BoG’s fraud reporting guidelines (e.g., Notice BG/GOV/SEC/2020/12) require deeper checks for high-value transactions; failure here voids the protection, exposing the bank to conversion liability, as in similar cases during the 2019 banking resolutions where negligence led to asset forfeitures.