Question Tag: Total Quality Management

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BMIS – Nov 2016 – L1 – Q2a – Operations strategy

Identify reasons for employee resistance to the implementation of Total Quality Management (TQM).

Your company has implemented a Total Quality Management approach (TQM), but this has been resisted by most of the employees. State THREE reasons that might have accounted for such resistance. (6 marks)

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BMIS – March 2024 – L1 – Q4b – Operations strategy

Explain Total Quality Management (TQM) and outline four conditions for its successful implementation in organizations facing employee resistance.

Both manufacturing and service organisations are making increasing use of Total Quality Management (TQM) in their attempt to achieve operational efficiency. However, its implementation has been met with some form of resistance from employees who do not seem to fully appreciate the concept.

Required: i) Explain Total Quality Management (TQM). (2 marks) ii) Outline FOUR (4) conditions which must prevail for the successful implementation of the Total Quality Management (TQM) concept. (8 marks)

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BMIS – May 2021 – L1 – Q2a – Operations strategy

Explain the concepts of Total Quality Management, Fixed Position Layout, Product Layout, and Process Layout in plant operations.

Plant layout has been described as the arrangement of machines in such a manner that will facilitate production efficiency. An organization might adopt a particular method or a combination of methods depending on the nature of its operations.

Required:
Explain the following:
i) Total quality management (2 marks)
ii) Fixed position layout (2 marks)
iii) Product layout (2 marks)
iv) Process layout (2 marks)

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BMIS – May 2016 – L1 – Q6a – Operations strategy

Explain Total Quality Management and suggest four guidelines to reduce employee resistance to its implementation.

Total quality management has gained attention in both manufacturing and service firms as a way of improving on the firm’s operations, yet its implementation has met a lot of resistance from employees. You are required to:
i) Explain total quality management.
ii) Suggest FOUR guidelines that can be adopted to reduce such resistance.

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BMIS – Nov 2016 – L1 – Q2a – Operations strategy

Identify reasons for employee resistance to the implementation of Total Quality Management (TQM).

Your company has implemented a Total Quality Management approach (TQM), but this has been resisted by most of the employees. State THREE reasons that might have accounted for such resistance. (6 marks)

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BMIS – March 2024 – L1 – Q4b – Operations strategy

Explain Total Quality Management (TQM) and outline four conditions for its successful implementation in organizations facing employee resistance.

Both manufacturing and service organisations are making increasing use of Total Quality Management (TQM) in their attempt to achieve operational efficiency. However, its implementation has been met with some form of resistance from employees who do not seem to fully appreciate the concept.

Required: i) Explain Total Quality Management (TQM). (2 marks) ii) Outline FOUR (4) conditions which must prevail for the successful implementation of the Total Quality Management (TQM) concept. (8 marks)

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You're reporting an error for "BMIS – March 2024 – L1 – Q4b – Operations strategy"

BMIS – May 2021 – L1 – Q2a – Operations strategy

Explain the concepts of Total Quality Management, Fixed Position Layout, Product Layout, and Process Layout in plant operations.

Plant layout has been described as the arrangement of machines in such a manner that will facilitate production efficiency. An organization might adopt a particular method or a combination of methods depending on the nature of its operations.

Required:
Explain the following:
i) Total quality management (2 marks)
ii) Fixed position layout (2 marks)
iii) Product layout (2 marks)
iv) Process layout (2 marks)

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You're reporting an error for "BMIS – May 2021 – L1 – Q2a – Operations strategy"

BMIS – May 2016 – L1 – Q6a – Operations strategy

Explain Total Quality Management and suggest four guidelines to reduce employee resistance to its implementation.

Total quality management has gained attention in both manufacturing and service firms as a way of improving on the firm’s operations, yet its implementation has met a lot of resistance from employees. You are required to:
i) Explain total quality management.
ii) Suggest FOUR guidelines that can be adopted to reduce such resistance.

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You're reporting an error for "BMIS – May 2016 – L1 – Q6a – Operations strategy"

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