Question Tag: Supervisory skills

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MP – APR 2024 – L2 – Q2 – Improving Staff Performance as Supervisor

As a new supervisor in an underperforming office, list skills to improve performance and respond to the claim that delegation is just sharing work.

You have taken over as Supervisor in an office where, from the output of work, staff are underperforming in their various areas of work.

a) Mention five (5) skills you would need to be able to improve the performance of your staff.

(10 marks)

b) What response will you give to someone who claims that “Delegation” is a simple matter of sharing out work to be done? [Total: 20 marks]

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BMIS – Nov 2023 – L1 – Q3 – Management and leadership

Explain workplace conflict, describe its characteristics, and suggest measures for a supervisor to manage conflicts effectively.

A healthy conflict within an organisation can lead to the generation of new and improved methods of doing things and possibly increased productivity. However, if not properly handled, a conflict could become destructive and have negative consequences on the operations of the organisation.

Required: a) Explain conflict at the workplace. (2 marks)

b) Explain SIX (6) characteristics of a workplace conflict. (12 marks)

c) Suggest THREE (3) measures you would adopt as a Supervisor to manage a conflict. (6 marks)

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MP – APR 2024 – L2 – Q2 – Improving Staff Performance as Supervisor

As a new supervisor in an underperforming office, list skills to improve performance and respond to the claim that delegation is just sharing work.

You have taken over as Supervisor in an office where, from the output of work, staff are underperforming in their various areas of work.

a) Mention five (5) skills you would need to be able to improve the performance of your staff.

(10 marks)

b) What response will you give to someone who claims that “Delegation” is a simple matter of sharing out work to be done? [Total: 20 marks]

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BMIS – Nov 2023 – L1 – Q3 – Management and leadership

Explain workplace conflict, describe its characteristics, and suggest measures for a supervisor to manage conflicts effectively.

A healthy conflict within an organisation can lead to the generation of new and improved methods of doing things and possibly increased productivity. However, if not properly handled, a conflict could become destructive and have negative consequences on the operations of the organisation.

Required: a) Explain conflict at the workplace. (2 marks)

b) Explain SIX (6) characteristics of a workplace conflict. (12 marks)

c) Suggest THREE (3) measures you would adopt as a Supervisor to manage a conflict. (6 marks)

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You're reporting an error for "BMIS – Nov 2023 – L1 – Q3 – Management and leadership"

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