- 20 Marks
MP – APR 2024 – L2 – Q6 – Staff Turnover and Hertzberg’s Theory
Recommend motivational techniques to reverse staff turnover and explain Hertzberg's Two-Factor Theory with adoption for satisfaction.
Question
a) You have received a report from your Human Resource Manager revealing an increasing rate of Staff Turnover. As a newly appointed Manager of your unit, explain five (5) motivational techniques you will recommend to reverse this trend. (10 marks)
b) Explain briefly Hertzberg’s Two-Factor Theory of Motivation. Indicate how the theory can be adopted to enhance employee satisfaction in your organization.
[Total: 20 marks]
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