- 20 Marks
BSIM – April 2024 – L3 – Q6 – Advantages of Internet in Banking and Information Management Plan
Explore how the internet enhances bank service delivery and financial prospects with four advantages, and outline four stages in developing an information management plan
Question
a. In what ways can the introduction of the Internet enhance a major bank’s ability to deliver services to its customers, thereby improving its financial prospects? Provide four (4) advantages that the introduction of Internet as a Channel of Service Delivery will accrue to the Bank. (10 marks)
b. Elaborate on four (4) fundamental stages that might be included in the creation of an Information Management Plan. (10 marks)
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