Question Tag: Information Management System

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BSIM – April 2024 – L3 – Q8 – Impact of IMS and FinTech, Strategic Alignment with IS

Examine four real-life impacts of IMS and FinTech on financial services, and explain four strategic reasons for aligning bank vision with information systems.

a. Examine four (4) real-life instances illustrating the transformative impact of implementing an Information Management System and FinTech on Financial Service Delivery. (10 marks)

b. State and explain four (4) strategic reasons why a bank’s Executive Management team will have to adopt and align the Bank’s Vision, Mission, Strategic Goals and Objectives with its Information Systems. (10 marks)

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BSIM – April 2024 – L3 – Q3 – Reducing Turnaround Time with Information Management Systems

Measures to reduce customer complaint turnaround time using IMS and how information systems can shorten credit appraisal processes for competitive edge.

a. The Manager of the Customer Service Department of a Financial Institution has been tasked to reduce the turnaround time on Customer Complaints and Enquiries. As a Manager, state four (4) practical measures you will implement with the introduction of Information Management System in order to achieve the objective of reducing turnaround time on Customer Complaints and Enquiries. (10 marks)

b. How could an Information System decrease the duration of Credit Appraisal Processes within a Financial Institution? Illustrate with four (4) examples how this could provide the Institution with a Competitive Advantage over its peers. (10 marks)

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BSIM – April 2024 – L3 – Q8 – Impact of IMS and FinTech, Strategic Alignment with IS

Examine four real-life impacts of IMS and FinTech on financial services, and explain four strategic reasons for aligning bank vision with information systems.

a. Examine four (4) real-life instances illustrating the transformative impact of implementing an Information Management System and FinTech on Financial Service Delivery. (10 marks)

b. State and explain four (4) strategic reasons why a bank’s Executive Management team will have to adopt and align the Bank’s Vision, Mission, Strategic Goals and Objectives with its Information Systems. (10 marks)

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BSIM – April 2024 – L3 – Q3 – Reducing Turnaround Time with Information Management Systems

Measures to reduce customer complaint turnaround time using IMS and how information systems can shorten credit appraisal processes for competitive edge.

a. The Manager of the Customer Service Department of a Financial Institution has been tasked to reduce the turnaround time on Customer Complaints and Enquiries. As a Manager, state four (4) practical measures you will implement with the introduction of Information Management System in order to achieve the objective of reducing turnaround time on Customer Complaints and Enquiries. (10 marks)

b. How could an Information System decrease the duration of Credit Appraisal Processes within a Financial Institution? Illustrate with four (4) examples how this could provide the Institution with a Competitive Advantage over its peers. (10 marks)

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