- 20 Marks
MP – APR 2023 – L2 – Q6 – Motivation Strategies and Herzberg’s Two-Factor Theory
Discuss motivation strategies to reduce staff resignation in a savings and loans company; explain Herzberg's theory and its application for job satisfaction in a named bank.
Question
A. As a banking consultant, you have received a report from the Human Resource Manager of a Savings and Loans Company Limited revealing an increasing rate of staff resignation. Discuss five (5) strategies of motivation that can be deployed to reduce staff resignation rate by 75% in the next three years from now? [10 Marks]
B. Explain briefly the concept, Hertzberg’s Two-Factor Theory and situate how the theory can be applied to enhance employee job satisfaction of a named bank? [10 Marks]
[Total Marks: 20]
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