- 20 Marks
BSIM – OCT 2022 – L3 – Q7 – IT Outsourcing Risks and Customer Data Profiling
Risks of outsourcing IT, minimization measures, and key categories of customer data for profiling with examples.
Question
a. Discuss the risks associated with outsourcing IT services and operations, and the measures that can help in minimizing the occurrence of the risks and (or) their consequences. [10 Marks]
b. A company is trying to develop a reliable customer information system and thus, the need to build a profile of its customers. You are required to list five (5) key categories of customer data required for this exercise and give two (2) examples of type of data within the category. [10 Marks]
[Total: 20 Marks]
Find Related Questions by Tags, levels, etc.
Report an error
