a. What is m-commerce?

b. Identify and explain FIVE areas of applications of m-commerce.

c. State FIVE examples of technologies used in e-commerce.

d. Identify FOUR hardware components of a computer system.

a. m-commerce (mobile commerce) is the buying and selling of goods and services through wireless handheld devices such as smart phones and tablets. As a form of e-commerce, m-commerce enables users to access online shopping platforms without needing to use a desktop computer. It is an advancement of e-commerce, enabling people to buy and sell goods or services from almost anywhere, simply using a mobile phone or tablet device.

b. Areas of applications of m-commerce are

i. Mobile Banking: Using a mobile website or application to perform all banking functions/ transactions such as bill payment, fund transfer etc.

ii. Mobile Ticketing and Booking: Making bookings and receiving tickets on a mobile device. The digital ticket or boarding pass is sent directly to your phone after you make the payment from it; e.g Travel (flights, hotels, rented cars), Events (concerts, sports, movies), etc.

iii. E-bills: This includes mobile vouchers, mobile coupons to be redeemed and even loyalty points or cards system.

iv. Online auctions: involving buying and selling goods/services by offering them for bids, taking bids and selling the item to highest bidder.

v. Stock Market Reports and even stock market trading over mobile applications.

vi. Digital Marketing: Using phone to promote a brand of goods/services and connect with potential customers.

vii. Mobile shopping through mobile apps and websites, allowing users to browse, select and purchase products or services remotely.

viii. Mobile Healthcare and fitness: By using mobile healthcare and fitness applications, which include: – Telemedicine and consultations, fitness tracking and monitoring, health monitoring and diagnostic, etc.;

ix. Financial services: Using mobile phones for economic services, which encompass a broad range of business that manages money, including credit unions, banks, etc.

x. Mobile money transfer is a way to store and manage money in an account linked to a mobile phone, similar to a bank account.

xi. Chatbots: are conversational AI tools that engages with customers on the custom mobile application interface of a company; and

xii. Augmented reality: is an enhanced version of the real world, achieved through the use of mobile devices generated digital information.

c. Examples of technologies used in e-commerce include

i. Mobile commerce;

ii. Electronic Funds Transfer;                                                                                                                                                                                     

iii. Supply Chain Management;                                                                                                                                                                                   

iv. Artificial Intelligence (AI);

v. Chatbots;

vi. Voice assistants;

vii. Internet marketing;

viii. Online transaction processing;

ix. Electronic Data Interchange (EDI);

x. Inventory Management Systems;                                                                                                                                                                             

xi. Block chain Technology;                                                                                                                                                                                       

xii. E-commerce security technology;

xiii. Mobile shopping;

xiv. Social media integration;

xv. Email marketing system;

xvi. Analytics and performance monitoring tools;

xvii. Virtual and augmented reality technologies;

xviii. Payment gateway systems; and

xix. Database Management systems.

d. Hardware components of a computer system include:

i. Monitor;

ii. Motherboard;                                                                                                                                                                                                             

iii. CPU(Microprocessor);

iv. Main memory(RAM);

v. Expansion cards;                                                                                                                                                                                                         

vi. Power supply unit;

vii. Optical disc drive; ;

viii. Hard disk drive (HDD);                                                                                                                                                                                        

ix. Keyboard;                                                                                                                                                                                                               

x. Mouse;

xi. Speakers;                                                                                                                                                                                                                 

xii. Printer;

xiii. Graphic card;                                                                                                                                                                                                         

xiv. Sound card; and                                                                                                                                                                                                       

xv. Network card.

online
Knowsia AI Assistant

Conversations

Knowsia AI Assistant