MI – Nov 2014 – L1 – SA – Q15 – Information Systems

This question focuses on understanding the concept and principles of change management.

Question

“Change is a constant, inevitable, and beneficial element of a management process.” Which ONE of the following is NOT true of a Change Management Process?
A. Enforcement of Change Management can be effected by education
B. Change must be imposed on clients
C. Impact of change must be measured on schedule and budget
D. Change must be approved by authority
E. Change request must be documented

Answer

B. Change must be imposed on clients

Explanation:
Change management is a structured approach to transitioning individuals, teams, and organizations from a current state to a desired future state. The process should involve communication, education, and involvement to ensure that stakeholders understand and accept the change. Imposing change on clients without consideration of their needs and input contradicts best practices in change management. Instead, changes should be communicated and approved, and their impacts should be measured.

Tags: Change Management, Management Process, Organizational Change
Level: Level 1

Topic: Information Systems Development and Security
Series: NOV 2014

Uploader: Dotse