The process by which parties to a dispute engage the assistance of a neutral third party to intervene in resolving the dispute is called

A. Mediation
B. Conciliation
C. Arbitration
D. Facilitation
E. Fence building

Answer: A

Explanation: The correct answer is A, “Mediation.” Mediation is a form of alternative dispute resolution (ADR) where a neutral third party helps the disputing parties reach a mutually agreeable solution. The mediator does not impose a decision but facilitates discussions to help the parties come to an agreement.

Rundown: The selected answer “A” was chosen because mediation is the most common method of ADR where a third party assists in resolving disputes without imposing a decision, unlike arbitration, where the arbitrator makes a binding decision.

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