i. Quality Information System: A system designed to efficiently collect, process, store, and distribute accurate, complete, and timely information that supports decision-making and operational efficiency. It ensures the data’s reliability and security while being user-friendly for organizational needs.

ii. Five Characteristics of a Quality Information System:

1. Accuracy: The information provided by the system is free from errors and is precise.
2. Completeness: The system ensures that all required data is available without omissions.
3. Timeliness: Information is available at the right time to aid decision-making.
4. Consistency: The system maintains uniformity in data across all departments and processes.
5. Security: It protects data from unauthorized access, ensuring confidentiality and integrity.