Topic: Management, Individual, and Organizational Behavior

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BMF – Nov 2020 – L1 – SB – Q3 – Management Functions, Organizational Behavior

Explanation of supervision and detailed classification of Mintzberg's managerial roles.

Question

(a) Describe the term “supervision”. (2 Marks)
(b) Henry Mintzberg suggested that managers perform three main roles, which can be further analysed into TEN different roles. Classify and explain these management roles. (18 Marks)

(Total 20 Marks)

Answer

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Tags: Management Roles, Managerial Functions, Mintzberg, Supervision
Level: Level 1

Topic: Management, Individual, and Organizational Behavior
Series: NOV 2020

BMF – Nov 2020 – L1 – SB – Q2 – Management, Individual, and Organisational Behaviour

Explanation of reinforcement theory and self-efficacy, and their applications in the business environment.

Question

(a) Describe reinforcement theory and state the main assumption that guides reinforcement theory.
(b) Explain the ways by which reinforcement theory can be employed in the business environment.
(c) What is self-efficacy? State and explain the ways by which levels of self-efficacy impact human functions.

(Total 20 Marks)

Answer

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Tags: Behavioral Theory, Motivation, Positive Reinforcement, Reinforcement Theory
Level: Level 1

Topic: Management, Individual, and Organizational Behavior
Series: NOV 2020

BMF – Nov 2020 – L1 – SA – Q6 – Management, Individual, and Organisational Behaviour

Identify the statement that is NOT true of groups with democratic leaders according to Lippitt and White’s leadership style.

Question

In Lippitt and White’s leadership style, which of the following is NOT true of groups with democratic leaders?
A. Members are rebellious and display aggressive behaviour
B. Relationship between the group members and leader is friendly
C. The group members are capable of working independently when the leader is not around
D. The group morale is high
E. Reasonable amount of originality in the work done by the group members

Answer

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Tags: Democratic Leadership, Group Dynamics, Leadership Styles
Level: Level 1

Topic: Management, Individual, and Organizational Behavior
Series: NOV 2020

BMF – MAY 2016 – L1 – SA – Q20 – Management, Individual, and Organisational Behaviour

Multiple choice question on the relationship between job satisfaction and employee behaviors like absenteeism and labor turnover.

Question

Job satisfaction ……………………. relates to absenteeism and labour turnover

A. Positively
B. Negatively
C. Directly
D. Elastically
E. Indirectly

Answer

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Tags: Absenteeism, Job Satisfaction, Labor Turnover
Level: Level 1

Topic: Management, Individual, and Organizational Behavior
Series: MAY 2016

BMF – MAY 2016 – L1 – SA – Q18 – Management, Individual, and Organisational Behaviour

Multiple choice question on the management model that emphasizes leadership motivation over monetary incentives.

Question

‘Leadership motivates the people to work and not the power of money’. This concept is related to the

A. Autocratic model
B. Custodial model
C. Supportive model
D. Collegial model
E. Collective bargaining

Answer

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Tags: Leadership, Management Models, Motivation
Level: Level 1

Topic: Management, Individual, and Organizational Behavior
Series: MAY 2016

BMF – Nov 2014 – L1 – SA – Q4 – Management, Individual, and Organizational Behavior

Identifies the disadvantage of decentralisation in management.

Question

The following are the advantages of decentralisation EXCEPT that it:

A. Promotes development of general managers
B. Aids adaptation to fast-changing environment
C. Enhances a uniform policy
D. Relieves top management of some burden of decision-making
E. Gives managers more freedom and independence in decision-making

Answer

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Tags: Decentralisation, Decision Making, Management, Organisational Structure
Level: Level 1

Topic: Management, Individual, and Organizational Behavior

BMF – May 2015 – L1 – SB – Q5b – Management, Individual, and Organisational Behaviour

Discuss hygiene factors and motivators in Herzberg’s two-factor theory.

Question

Write briefly on the following:
i. Hygiene factors
ii. Motivators

Answer

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Tags: Herzberg’s Two-Factor Theory, Hygiene Factors, Job Satisfaction, Motivators
Level: Level 1

Topic: Management, Individual, and Organizational Behavior
Series: MAY 2015

BMF – May 2015 – L1 – SB – Q5a – Management, Individual, and Organisational Behaviour

List and explain the five levels of human needs as per Maslow’s hierarchy.

Question

List and explain the FIVE general types of human needs in ascending order.

Answer

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Tags: Human Needs, Maslow’s Hierarchy, Motivation Theory
Level: Level 1

Topic: Management, Individual, and Organizational Behavior
Series: MAY 2015

BMF – MAY 2015 – L1 – SA – Q19 – Management, Individual, and Organisational Behaviour

Identifying the leadership style based on authority and control over rewards.

Question

A leadership style in which the leader has the authority to withhold or give reward and punishment is referred to as ………………. style.

A. Democratic leadership
B. Participative leadership
C. Contingency leadership
D. Autocratic leadership
E. Laissez faire leadership

Answer

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Tags: Authority, Leadership Style, Management Theory, Rewards and punishments
Level: Level 1

Topic: Management, Individual, and Organizational Behavior
Series: MAY 2015

BMF – MAY 2015 – L1 – SA – Q14 – Management, Individual, and Organisational Behaviour

Understanding how meeting employee social and psychological needs aligns with organizational goals.

Question

Meeting the social and psychological needs of employees in the fulfilment of organisational goals can be referred to as:

A. Motivating
B. Controlling
C. Organising
D. Planning
E. Coordinating

Answer

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Tags: Employee Needs, Motivation, Organisational Goals, Psychological needs, Social needs
Level: Level 1

Topic: Management, Individual, and Organizational Behavior
Series: MAY 2015

BMF – May 2022 – L1 – SA – Q9 – Management, Individual, and Organizational Behaviour

Identifying managerial characteristics as per Warren Bennis's work.

Question

According to the works of Warren Bennis, which of the following characteristics describes a manager?
A. Develops
B. Innovates
C. Administers
D. Inspires trust
E. Transforms

Answer

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Tags: Leadership, Managerial Characteristics, Warren Bennis
Level: Level 1

Topic: Management, Individual, and Organizational Behavior
Series: MAY 2022

BMF – May 2022 – L1 – SA – Q8 – Management, Individual, and Organizational Behaviour

Identifying a non-stage in Tuckman's team development model.

Question

Bruce Tuckman provided an analysis of how small teams develop and change character over time. The following were presented as stages of team development, EXCEPT
A. Restoring
B. Forming
C. Norming
D. Performing
E. Storming

Answer

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Tags: Group Dynamics, Team Development, Tuckman Model
Level: Level 1

Topic: Management, Individual, and Organizational Behavior
Series: MAY 2022

BMF – May 2022 – L1 – SA – Q7 – Management, Individual, and Organizational Behaviour

Understanding the role concerned with people's feelings in team management.

Question

Which of the following describes the general nature of the role of having concern for people’s feelings?
A. Plant
B. Monitor
C. Specialist
D. Evaluator
E. Coordinator

Answer

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Tags: Organizational Behaviour, Roles, Team Management
Level: Level 1

Topic: Management, Individual, and Organizational Behavior
Series: MAY 2022

BMF – May 2022 – L1 – SA – Q5 – Management, Individual, and Organisational Behaviour

Identify the key advantage of the "sells style" of leadership.

Question

Which of the following is an advantage of the “sells style” of leadership?

A. Not dictatorial
B. Has greater interest and involvement for subordinates
C. Has stronger motivation amongst subordinates
D. Allows subordinates to contribute their knowledge and experience to the decision-making process
E. Provides opportunity for subordinates to gain better insights and understanding

Answer

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Tags: Leadership, Leadership Styles, Management, Sells Style
Level: Level 1

Topic: Management, Individual, and Organizational Behavior
Series: MAY 2022

BMF – Nov 2022 – L1 – SB – Q4 – Management, Individual, and Organisational Behaviour

This question covers motivational theories and management responsibility categories.

Question

Employees differ in their basic motivational drive, therefore, it is the responsibility of the manager to find the best way to motivate his or her employees to get work done.

Required:
a. Explain briefly the THREE primary mechanisms of reinforcement theory of motivation and state FOUR factors that shape the culture of an organisation. (10 Marks)
b. State FIVE categories of management responsibility as suggested by Peter Drucker. (10 Marks)

Answer

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Tags: Management, Motivation, Peter Drucker, Reinforcement Theory
Level: Level 1

Topic: Management, Individual, and Organizational Behavior
Series: NOV 2022

BMF – Nov 2022 – L1 – SA – Q14 – Management, Individual, and Organisational Behaviour

This question tests knowledge of roles in Belbin’s team role theory.

Question

Which of the following is NOT a team role as suggested by Belbin?
A. Team implementer
B. Specialist
C. Plant
D. Despot
E. Team organizer

Answer

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Tags: Belbin model, Organizational Behavior, Team Roles
Level: Level 1

Topic: Management, Individual, and Organizational Behavior
Series: NOV 2022

BMF – Nov 2022 – L1 – SA – Q13 – Management, Individual, and Organisational Behaviour

This question asks about the year expectancy theory of motivation was developed.

Question

The expectancy theory of motivation was developed by Victor Vroom in the year:
A. 1954
B. 1964
C. 1974
D. 1984
E. 1994

Answer

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Tags: Expectancy Theory, Motivation Theory
Level: Level 1

Topic: Management, Individual, and Organizational Behavior
Series: NOV 2022

BMF – Nov 2022 – L1 – SA – Q12 – Management, Individual, and Organisational Behaviour

This question tests knowledge of a leadership model based on task, team, and individual.

Question

The leadership model which states that effective leaders need full command of three aspects of leadership—task, team, and individual—was propounded by:
A. John Adair
B. Warren Bennis
C. John Kotter
D. Max Weber
E. Elton Mayo

Answer

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Tags: Leadership model, Task management, Team Management
Level: Level 1

Topic: Management, Individual, and Organizational Behavior
Series: NOV 2022

BMF – Nov 2022 – L1 – SA – Q3 – Management, Individual, and Organisational Behaviour

This question tests knowledge of organizational culture types suited for stable environments.

Question

Which type of culture is best-suited for a large organisation in a fairly stable business environment?
A. Task culture
B. Power culture
C. Boss culture
D. Personal culture
E. Role culture

Answer

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Tags: Large organizations, Organizational Culture, Role culture, Stable environment
Level: Level 1

Topic: Management, Individual, and Organizational Behavior
Series: NOV 2022

BMF – May 2021 – L1 – SB – Q2 – Management, Individual, and Organisational Behaviour

State and describe Belbin's team role categories and their sub-roles and identify factors contributing to successful teamwork.

Question

An important contribution to ideas about the management of teams was made by Belbin. He studied the behaviour of individuals in teams and the ‘team role’ that each individual plays. He defined a team role as ‘our tendency to behave, contribute and interrelate with others in a particular way’.

You are required to:
a. State and describe briefly the THREE main groups of Belbin team roles. (6 Marks)

b. For each of the THREE Belbin groups, state and describe the THREE team roles it includes. (9 Marks)

c. According to Belbin, what are the factors that contribute to the most successful team work? (5 Marks)

Answer

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Tags: Belbin Theory, Leadership, Management Theory, Organizational Behaviour, Team Dynamics, Team Roles
Level: Level 1