- 20 Marks
BSIM – APR 2023 – L3 – Q7 – Change Management in Core Banking Implementation
Discuss risks of lacking change management in core banking implementation and minimization measures.
Question
You have been invited to an interview for a managerial position at your bank. If you are successful, you will be responsible for championing the implementation of a new core banking system. A member of the interview panel has asked you to demonstrate your appreciation of change management. You are required to discuss the risks associated with a lack of effective change management during the implementation of the core banking systems, and the measures which must be implemented to minimise the risks.
[20 Marks]
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