Conflict – Knowsia

POM – OCT 2022 – L1 – Q7 – Strategies for Pension Company Management

As General Manager of Awake Pension Company, describe strategies to address high customer complaints, staff conflicts, limited knowledge of organizational design, no strategic direction, and high attrition.

Question

The Board of Directors of Awake Pension Company in Ho has hired you as the General Manager. Upon assumption of duty, you made this observation in the Awake Pension Company:

(a) High customer complaints,

(b) High incidence of conflict among staff,

(c) Staff limited knowledge of importance of the organizational design,

(d) No strategic direction and

(e) High staff attrition rate.

As the General Manager, describe strategies you will operationalize to rectify these anomalies in the Awake Pension Company?

[Total Marks – 25]

Answer

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Tags: Conflict, Customer Complaints, Organizational Design, Pension Company, Staff Attrition, Strategic Direction
Level: Level 1

Topic: CUSTOMER RELATION
Series: OCT 2022

BF – Nov 2015 – L1 – SB – Q5 – Management, Individual, and Organizational Behaviour

Identifying causes of conflict in organizations and strategies for managing conflict.

Question

Work organizations are often structured around teams. However, teamwork brings about interactions among people which may sometimes lead to conflict.

Required:
a. State and explain FIVE causes of conflict in organizations. (12 Marks)
b. Explain briefly FOUR strategies for managing conflict in work organizations. (8 Marks)

(Total: 20 Marks)

Answer

Find Related Questions by Tags, levels, etc.

Tags: Conflict, Management Strategies, Organizations, Teamwork
Level: Level 1

Topic: Management, Individual, and Organizational Behavior
Series: NOV 2015

POM – OCT 2022 – L1 – Q7 – Strategies for Pension Company Management

As General Manager of Awake Pension Company, describe strategies to address high customer complaints, staff conflicts, limited knowledge of organizational design, no strategic direction, and high attrition.

Question

The Board of Directors of Awake Pension Company in Ho has hired you as the General Manager. Upon assumption of duty, you made this observation in the Awake Pension Company:

(a) High customer complaints,

(b) High incidence of conflict among staff,

(c) Staff limited knowledge of importance of the organizational design,

(d) No strategic direction and

(e) High staff attrition rate.

As the General Manager, describe strategies you will operationalize to rectify these anomalies in the Awake Pension Company?

[Total Marks – 25]

Answer

Find Related Questions by Tags, levels, etc.

Tags: Conflict, Customer Complaints, Organizational Design, Pension Company, Staff Attrition, Strategic Direction
Level: Level 1

Topic: CUSTOMER RELATION
Series: OCT 2022

BF – Nov 2015 – L1 – SB – Q5 – Management, Individual, and Organizational Behaviour

Identifying causes of conflict in organizations and strategies for managing conflict.

Question

Work organizations are often structured around teams. However, teamwork brings about interactions among people which may sometimes lead to conflict.

Required:
a. State and explain FIVE causes of conflict in organizations. (12 Marks)
b. Explain briefly FOUR strategies for managing conflict in work organizations. (8 Marks)

(Total: 20 Marks)

Answer

Find Related Questions by Tags, levels, etc.

Tags: Conflict, Management Strategies, Organizations, Teamwork
Level: Level 1

Topic: Management, Individual, and Organizational Behavior
Series: NOV 2015

Question Tag: Conflict

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POM – OCT 2022 – L1 – Q7 – Strategies for Pension Company Management

As General Manager of Awake Pension Company, describe strategies to address high customer complaints, staff conflicts, limited knowledge of organizational design, no strategic direction, and high attrition.

BF – Nov 2015 – L1 – SB – Q5 – Management, Individual, and Organizational Behaviour

Identifying causes of conflict in organizations and strategies for managing conflict.

POM – OCT 2022 – L1 – Q7 – Strategies for Pension Company Management

As General Manager of Awake Pension Company, describe strategies to address high customer complaints, staff conflicts, limited knowledge of organizational design, no strategic direction, and high attrition.

BF – Nov 2015 – L1 – SB – Q5 – Management, Individual, and Organizational Behaviour

Identifying causes of conflict in organizations and strategies for managing conflict.

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POM – OCT 2022 – L1 – Q7 – Strategies for Pension Company Management

As General Manager of Awake Pension Company, describe strategies to address high customer complaints, staff conflicts, limited knowledge of organizational design, no strategic direction, and high attrition.

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BF – Nov 2015 – L1 – SB – Q5 – Management, Individual, and Organizational Behaviour

Identifying causes of conflict in organizations and strategies for managing conflict.

You're reporting an error for "BF – Nov 2015 – L1 – SB – Q5 – Management, Individual, and Organizational Behaviour"

POM – OCT 2022 – L1 – Q7 – Strategies for Pension Company Management

As General Manager of Awake Pension Company, describe strategies to address high customer complaints, staff conflicts, limited knowledge of organizational design, no strategic direction, and high attrition.

You're reporting an error for "POM – OCT 2022 – L1 – Q7 – Strategies for Pension Company Management"

BF – Nov 2015 – L1 – SB – Q5 – Management, Individual, and Organizational Behaviour

Identifying causes of conflict in organizations and strategies for managing conflict.

You're reporting an error for "BF – Nov 2015 – L1 – SB – Q5 – Management, Individual, and Organizational Behaviour"

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