Business Metrics

BMF – May 2017 – L1 – SA – Q18 – Management, Individual, and Organisational Behaviour

Multiple-choice question on identifying the measure of success in meeting customer needs.

Question

Which of the following is a measure of success in meeting customer needs?

A. Quality measures
B. Time lost in production
C. Number of make or buy decisions
D. Number of new products developed
E. Measures of repeat business obtained

Answer

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Tags: Business Metrics, Customer Satisfaction, Performance Measurement
Level: Level 1

Topic: Management, Individual, and Organizational Behavior
Series: MAY 2017

Question Tag: Business Metrics

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BMF – May 2017 – L1 – SA – Q18 – Management, Individual, and Organisational Behaviour

Multiple-choice question on identifying the measure of success in meeting customer needs.

BMF – May 2017 – L1 – SA – Q18 – Management, Individual, and Organisational Behaviour

Multiple-choice question on identifying the measure of success in meeting customer needs.

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BMF – May 2017 – L1 – SA – Q18 – Management, Individual, and Organisational Behaviour

Multiple-choice question on identifying the measure of success in meeting customer needs.

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BMF – May 2017 – L1 – SA – Q18 – Management, Individual, and Organisational Behaviour

Multiple-choice question on identifying the measure of success in meeting customer needs.

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