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By signing up to be an Affiliate in the NBC Institute Affiliate Program (“Program”) you are agreeing to be bound by the following terms and conditions (“Terms of Service”).
NBC Institute reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Program, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Program after any such changes shall constitute your consent to such changes.
Violation of any of the terms below will result in the termination of your Account and for forfeiture of any outstanding affiliate commission payments earned during the violation. You agree to use the Affiliate Program at your own risk.
Once you have signed up for the Affiliate Program, you will be assigned a unique Affiliate Code. You are permitted to place links, banners, or other graphics we provide with your Affiliate Code on your site, in your emails, or in other communications. We will provide you with guidelines, link styles, and graphical artwork to use in linking to NBC Institute. We may change the design of the artwork at any time without notice, but we won’t change the dimensions of the images without proper notice.
To permit accurate tracking, reporting, and referral fee accrual, we will provide you with special link formats to be used in all links between your site and the NBC Institute. You must ensure that each of the links between your site and the NBC Institute properly utilizes such special link formats. Links to the NBC Institute placed on your site pursuant to this Agreement and which properly utilize such special link formats are referred to as “Special Links.” You will earn referral fees only with respect to sales on a NBC Institute product occurring directly through Special Links; we will not be liable to you with respect to any failure by you or someone you refer to use Special Links or incorrectly type your Affiliate Code, including to the extent that such failure may result in any reduction of amounts that would otherwise be paid to you pursuant to this Agreement.
Affiliate links should point to the page of the product being promoted.
For a Product sale to be eligible to earn a referral fee, the customer must click-through a Special Link from your site, email, or other communications to https://knowsia.com and complete an order for a product during that session.
We will only pay commissions on links that are automatically tracked and reported by our systems. We will not pay commissions if someone says they purchased or someone says they entered a referral code if it was not tracked by our system. We can only pay commissions on business generated through properly formatted special links that were automatically tracked by our systems.
We reserve the right to disqualify commissions earned through fraudulent, illegal, or overly aggressive, questionable sales or marketing methods.
Payments only begin once you’ve earned more than $20 in affiliate income. If your affiliate account never crosses the $20 threshold, your commissions will not be realized or paid. We are only responsible for paying accounts that have crossed the $20 threshold.
You may not issue any press release with respect to this Agreement or your participation in the Program; such action may result in your termination from the Program. In addition, you may not in any manner misrepresent or embellish the relationship between us and you, say you develop our products, say you are part of NBC Institute or express or imply any relationship or affiliation between us and you or any other person or entity except as expressly permitted by this Agreement (including by expressing or implying that we support, sponsor, endorse, or contribute money to any charity or other cause).
You may not purchase products through your affiliate links for your own use. Such purchases may result (in our sole discretion) in the withholding of referral fees and/or the termination of this Agreement.
As long as your current affiliate earning are over $20, you’ll be paid each month. If you haven’t earned $20 since your last payment, we’ll pay you the following month after you’ve crossed the threshold.
Customers who buy products through this Program will be deemed to be our customers. Accordingly, all of our rules, policies, and operating procedures concerning customer orders, customer service, and product sales will apply to those customers. We may change our policies and operating procedures at any time. For example, we will determine the prices to be charged for products sold under this Program in accordance with our own pricing policies. Product prices and availability may vary from time to time. Because price changes may affect Products that you have listed on your site, you should not display product prices on your site. We will use commercially reasonable efforts to present accurate information, but we cannot guarantee the availability or price of any particular product.
You will be solely responsible for the development, operation, and maintenance of your site and for all materials that appear on your site. For example, you will be solely responsible for:
– The technical operation of your site and all related equipment
– Ensuring the display of Special Links on your site does not violate any agreement between you and any third party (including without limitation any restrictions or requirements placed on you by a third party that hosts your site)
– The accuracy, truth, and appropriateness of materials posted on your site (including, among other things, all Product-related materials and any information you include within or associate with Special Links)
– Ensuring that materials posted on your site do not violate or infringe upon the rights of any third party (including, for example, copyrights, trademarks, privacy, or other personal or proprietary rights)
– Ensuring that materials posted on your site are not libelous or otherwise illegal
– Ensuring that your site accurately and adequately discloses, either through a privacy policy or otherwise, how you collect, use, store, and disclose data collected from visitors, including, where applicable, that third parties (including advertisers) may serve content and/or advertisements and collect information directly from visitors and may place or recognize cookies on visitors’ browsers.
As a condition to your participation in the Program, you agree that while you are a Program participant you will comply with all laws, ordinances, rules, regulations, orders, licenses, permits, judgments, decisions or other requirements of any governmental authority that has jurisdiction over you, whether those laws, etc. are now in effect or later come into effect during the time you are a Program participant. Without limiting the foregoing obligation, you agree that as a condition of your participation in the Program you will comply with all applicable laws (federal, state or otherwise) that govern marketing email, including without limitation, the CAN-SPAM Act of 2003 and all other anti-spam laws.
The term of this Agreement will begin upon our acceptance of your Program application and will end when terminated by either party. Either you or we may terminate this Agreement at any time, with or without cause, by giving the other party written notice of termination. Upon the termination of this Agreement for any reason, you will immediately cease use of, and remove from your site, all links to https://knowsia.com, and all of our trademarks, trade dress, and logos, and all other materials provided by or on behalf of us to you pursuant hereto or in connection with the Program. NBC Institute reserves the right to end the Program at any time. Upon program termination, NBC Institute will pay any outstanding earnings accrued above $20.
NBC Institute, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Program, or any other NBC Institute service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all potential or to-be-paid commissions in your Account if they were earned through fraudulent, illegal, or overly aggressive, questionable sales or marketing methods. NBC Institute reserves the right to refuse service to anyone for any reason at any time.
You and we are independent contractors, and nothing in this Agreement will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between the parties. You will have no authority to make or accept any offers or representations on our behalf. You will not make any statement, whether on your site or otherwise, that reasonably would contradict anything in this Section.
We will not be liable for indirect, special, or consequential damages (or any loss of revenue, profits, or data) arising in connection with this Agreement or the Program, even if we have been advised of the possibility of such damages. Further, our aggregate liability arising with respect to this Agreement and the Program will not exceed the total referral fees paid or payable to you under this Agreement.
We make no express or implied warranties or representations with respect to the Program or any products sold through the Program (including, without limitation, warranties of fitness, merchantability, noninfringement, or any implied warranties arising out of a course of performance, dealing, or trade usage). In addition, we make no representation that the operation of the NBC Institute will be uninterrupted or error-free, and we will not be liable for the consequences of any interruptions or errors.
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO ALL ITS TERMS AND CONDITIONS. YOU UNDERSTAND THAT WE MAY AT ANY TIME (DIRECTLY OR INDIRECTLY) SOLICIT CUSTOMER REFERRALS ON TERMS THAT MAY DIFFER FROM THOSE CONTAINED IN THIS AGREEMENT OR OPERATE WEB SITES THAT ARE SIMILAR TO OR COMPETE WITH YOUR WEB SITE. YOU HAVE INDEPENDENTLY EVALUATED THE DESIRABILITY OF PARTICIPATING IN THE PROGRAM AND ARE NOT RELYING ON ANY REPRESENTATION, GUARANTEE, OR STATEMENT OTHER THAN AS SET FORTH IN THIS AGREEMENT.
Any dispute relating in any way to this Agreement (including any actual or alleged breach hereof), any transactions or activities under this Agreement or your relationship with us or any of our affiliates shall be submitted to confidential arbitration, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court (and you consent to non-exclusive jurisdiction and venue in such courts) or any other court of competent jurisdiction. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
This Agreement will be governed by the laws of The United States, without reference to rules governing choice of laws. You may not assign this Agreement, by operation of law or otherwise, without our prior written consent. Subject to that restriction, this Agreement will be binding on, inure to the benefit of, and be enforceable against the parties and their respective successors and assigns. Our failure to enforce your strict performance of any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement.
The failure of NBC Institute to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and NBC Institute and govern your use of the Service, superceding any prior agreements between you and NBC Institute (including, but not limited to, any prior versions of the Terms of Service).
Effective Date: October 2025
At Knowsia, your privacy matters to us. We are committed to protecting your personal data and being transparent about how we collect, use, and safeguard it. This Privacy Policy explains how we handle your personal information when you visit our website, use our learning management system (LMS), register for tuition, purchase our question bank, participate in discussion forums, or attend our events.
This Policy complies with Ghana’s Data Protection Act, 2012 (Act 843) and, where applicable, the EU General Data Protection Regulation (GDPR). It is available in accessible formats (e.g., screen-reader-compatible text, large print) upon request.
We collect personal and usage information to deliver, improve, and personalize your learning experience.
a. Personal Information
When you register or interact with Knowsia, we may collect:
b. Sensitive Educational Data
We collect data related to your academic activities, such as:
This data is stored securely and accessed only by authorized personnel (e.g., instructors, admins) for educational purposes. You can control visibility of your academic records via account settings.
c. Usage and Technical Data
We may automatically collect:
d. Comments and Forum Data
If you leave comments or participate in course discussion forums, we collect:
We use automated spam detection services (e.g., Akismet) to moderate comments. If you use a Gravatar-linked email, your profile picture may be visible to others in the context of your comment or post, per Gravatar’s Privacy Policy: https://automattic.com/privacy/.
e. Media Uploads
If you upload media (e.g., images, PDFs, videos) for assignments, profiles, or forums:
f. Cookies and Tracking
We use cookies and analytics tools to:
Types of cookies include:
You can manage or disable cookies via your browser settings or our Cookie Management Tool [link]. Disabling cookies may affect some features. See our Cookie Policy [link] for details.
g. Embedded Content
Our platform may include embedded content (e.g., YouTube videos, Google Docs, Zoom for virtual classes). These behave as if you visited the third-party site, which may collect data, use cookies, or track interactions. We use privacy-enhanced modes (e.g., YouTube’s no-cookie embeds) where possible.
We process your data based on:
We use your information to:
We do not sell or rent your personal data.
a. Automated Decision-Making and Profiling
We use automated systems to recommend courses, assess performance, or personalize content based on your learning progress. These may influence your learning path (e.g., suggesting advanced modules). You can opt out or request human review by emailing support@knowsia.com. No fully automated decisions with legal or significant effects are made without human oversight.
b. Educational Research
We may use anonymized data (e.g., aggregated learning analytics) for research to improve teaching methods or collaborate with academic institutions. You can opt out via account settings or support@knowsia.com.
We use encryption (e.g., SSL/TLS), limited-access protocols, and secure systems to protect your data. Only authorized Knowsia staff and service providers access your data for operational purposes (e.g., course delivery, support).
If a data breach occurs, we will:
We share data with trusted providers, including:
These providers are bound by data protection agreements and cannot use your data for their own purposes. See their privacy policies: [links to Stripe, Zoom, etc.]. We may share data with authorities if legally required.
Data may be processed outside Ghana (e.g., in the EU or US) by providers like AWS. We use safeguards like standard contractual clauses (SCCs) or the EU-US Data Privacy Framework to ensure equivalent protection, per GDPR and Ghanaian law.
We retain data only as needed:
Data is securely deleted or anonymized when no longer needed. For password reset emails, your IP address is included and retained for 30 days.
Our services are for adults and professional students. We do not knowingly collect data from users under 16 without verified parental consent, obtained via a signed digital form or email verification. Age verification prompts during registration help identify minors. Inadvertently collected data is deleted promptly, and guardians are notified if identifiable. Contact support@knowsia.com for minor-related inquiries.
You have the right to:
To exercise these rights, email support@knowsia.com. For complaints, we offer an internal resolution process (response within 14 days, escalated to a privacy officer if needed). This policy is accessible to users with disabilities (e.g., screen-reader-compatible).
We may update this policy to reflect service or legal changes. You’ll be notified via email or a platform banner for all updates. The revised policy will be posted here with an updated effective date. Previous versions and a changelog are available at [link to archive].
For privacy questions or requests, contact:
📧 support@knowsia.com
📞 +233-203701923
🏠 Accra, Ghana
🌐 www.knowsia.com